Loss Prevention Agent - Old Navy - Corbins Corner
GAP Inc 3,387 reviews - West Hartford, CT

This job posting is no longer available on GAP Inc. Find similar jobs:Loss Prevention Agent jobs - GAP jobs

The Loss Prevention Agent is responsible for protecting the assets of the company, including the associates through prevention, awareness, communication and deterrence. The Loss Prevention Agent ensures the customer experience through providing a "Crime Free Store" by making safe apprehensions, deterring internal and external theft, as well as, assisting in providing a safe shopping experience.. The Loss Prevention Agent is responsible for the timely training of all new hires on Loss Prevention policies and procedures. The Loss Prevention Agent will work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.

Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager

Recover assets and / or make safe apprehensions following company apprehension policies.

Complete all necessary Loss Prevention documentation

Identify and report organized crime rings to the Organized Retail Crime Manager.

Work with store personnel to identify inventory shortage opportunities and recommend solutions.

Audit compliance to physical security standards ( EAS, leather locks, doors, etc. )

Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.

Recover assets and / or make safe apprehensions following company apprehension policies.

Audit compliance to company operational procedures.

Participate in storewide and individual sales associate meetings.

Ensure Loss Prevention Awareness Center is current and up to date.

Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)

Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors

Participate in the on boarding process of new hires.

Training on Operational Audit to ensure Operational Excellence..

Maintain in store complete case paperwork, and ensure completion in a timely manner.

Work with and train management team to ensure operational compliance.

Serve with management to ensure safe work environment.

Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.)


Excellent communication, written and verbal.

Must be able to communicate with all levels of staff and management.

Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines.

General operating knowledge of retail CCTV systems

High School diploma or equivalent desired.

1-2 years or retail experience preferred.

State certification required, where applicable

Must be able to stand / walk sales floor for


hours at a time.

Must be able to lift and carry 20lbs.

Regular time and attendance is an essential function of the job.

Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.

Primary Location





Loss Prevention

About this company
3,387 reviews
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to...