The medical social worker, in collaboration with other members of the healthcare team, is responsible for assessing the patient's psychosocial needs and for planning, implementing and coordinating care via a network of services. Reports to As assigned Education, Experience and Skills Requirements Bachelor's degree in social work from an accredited curriculum with a strong preference for hospital or healthcare experience is required. The incumbent must apply the knowledge and skills of generalist social work practice, adhere to the National Association of Social Work Code of Ethics, and demonstrate knowledge of human behavior and developmental stages. Skills in verbal and written communication as well as establishing a rapport with patients, families, and the healthcare team are required. Critical thinking skills are necessary for independent judgment as well as for active participation with the healthcare team. Licensure/Certification Requirement Licensed Social Worker (LSW) in the state of practice. Job Specific Competencies
Develops a comprehensive bio-psychosocial assessment that includes clinical impressions, ongoing evaluations and recommendations that respond to patient, family, and/or staff concerns.
Evaluates patient and family adjustment to healthcare issues, assists in the identification of healthy coping practices and provides support and intervention.
Identifies patient and family education needs, supplies information and/or written resources, provides formal and informal teaching to health professionals and participates in the undergraduate social work training and supervision.
Communicates and collaborates with outside agencies to advocate for improved access, removal of barriers and increased social supports while empowering patients and families to participate in their healthcare planning process.
Coordinates a safe and cost effective discharge plan with the patient, family and healthcare team and provides available community resource options.
Core Competencies Customer Service
Interacts with customers in a warm and friendly way.
Takes immediate action to meet customer requests or needs.
Listens to understand what customers have to say. Safety
Recognizes safety hazards and takes corrective action; seeking assistance when needed.
Demonstrates knowledge of operational policies and procedures.
Performs work safely, without causing harm or risk to self, others or property. System Behavior
Makes a decision considering the impact of the decision on other areas.
Initiates collaboration with others outside of service area.
Demonstrates personal commitment to the principles, values, and ethics of the organization.
Models accountability for learning by sharing knowledge and learning from others. Interpersonal/Communication/Relationships
Builds effective working relationships.
Expresses appreciation to others for their work.
Treats others with respect. Leadership Competencies
Demonstrates the ability to take charge, take unpopular stands if necessary, face difficult situations, and is looked to for direction from others.
Facilitates and supports change within the Sanford Health.
Demonstrates and applies continuous quality improvement knowledge and skills.
Decision Making/Problem Solving - Gathers information, selects the best strategy, implements and evaluates decisions to assure continuous improvement and contribution to the long-term best interest of Sanford and its constituents. Information Management Competencies
Demonstrates skill in accessing, preparing and using information as relevant to position.
Verbalizes and demonstrates knowledge of procedures for maintaining security, confidentiality and integrity of employee, patient, family and other medical information. Equipment Competencies
Demonstrates skill in use of equipment relevant to position; verbalizes knowledge of appropriate safety procedures.
Consistently informs appropriate person of problems encountered with repairs or calibration of equipment. Age Related Competencies
Applies knowledge of growth and development in customer interactions and adapts care according to patient's age/developmental stage. Blood Exposure
This position is classified as a Category III position under OSHA guidelines with no risk of exposure to bloodborne pathogens and other potentially infectious materials. Supervisory NA Dimension NA Physical Requirements: View Physical Requirements
Sanford Health - 18 months ago