Direct Sales Representative
Cox Communication - Chesapeake, VA

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Job Title:
Direct Sales Representative

Salary Grade


We are seeking an aggressive Direct Sales Representative to generate sales and revenue across all potential customer segments through face-to-face customer contact, assessing needs, packaging products, and owning the customer experience throughout the sales process. Through partnerships within the community and market segments drives incremental revenue and product growth at key customer decision points.

You will enjoy a certain level of autonomy, the ability to manage your own territory and working as part of a fun and energetic team!

Job Responsibilities:
Prospects, cold calls (by phone and in person/door to door), and generates new sales opportunities.

Assesses the telecommunications/entertainment needs of residential clients, delivers product presentations and provides solutions to meet those needs.

Drives maximum product penetration and revenue generation in all assigned territories, nodes, or geographical areas.

Updates and reports on all sales activities in assigned territories, nodes or geographical areas as required.

Maintains client satisfaction and takes ownership throughout the sales cycle.

Generates new subscribers and upgrades existing customers in designated territories via door-to-door canvassing.

Ensures that all sales goals are achieved while maintaining quality customer service.

Maintains the highest ethical sales practices and presents a professional image.

Serves as a sales presence at community or company events as required, interacting with potential customers to drive revenues and product penetration.

May install customer telecommunication services sold.

May work closely with Indirect Account Executives and Indirect Account Managers, in the Single Family, Multi-Dwelling Unit segments (SFD/MDU) and Third Party Retail to support all applicable system programs designed to drive product penetration.

May build relationships with leasing agents, leveraging such to drive product penetrations in MDU's through all applicable system programs.

May train new lease personnel/motivate current staff in MDU properties as part of all applicable system programs.

May serve as primary contact for MDU communities, maintaining sales literature supplies, cable jumpers, HSI Fast Connect kits, converters, and modems and monitoring usage.

May provide all sales support for all applicable system programs, eg. In & On, including but not limited to, installation and disconnection of services.

Responsible for and accountable to all applicable Customer Premise Equipment standards.

May assist with training new hires.

May be required to collect back balances, payments and/or customer equipment.

Accountable for any monies collected from customer and adheres to all applicable policies and procedures.

Partner with leadership to discuss ways to increase penetration and address competition in communities/properties.

Minimum Qualifications:
High School Diploma, Associates degree in related discipline and/or equivalent experience.

1-2 years of direct outside sales experience in related field

Valid state drivers license, good driving record, reliable transportation

Preferred Skills:
Adept with "High Technology" knowledge and understanding and/or telecommunications experience.

Residential Outside Sales experience, with a proven track record of success.

Ability to work autonomously

Experience with lead generation


Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here,,

Statement to ALL Third Party Agencies and Similar Organizations:

Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes..

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