At Block by Block, we "hire for personality and train for skills." If you enjoy being outdoors, have an outgoing personality, like to smile and have a sincere desire to help others, apply today to join the winning team at Block by Block. The Ambassador Manager provides an exemplary model of customer service, hospitality, and operational procedures while leading and managing the team. Responsible for assisting the Operations Manager in all facets of the Safety Program at the local level
Block by Block, a national provider of Business Improvement District clean and safe programs, is seeking an experienced Manager for its Ambassador program in downtown Denver. The Ambassador Manager runs the Safety and Hospitality Programs on the 16th Street Mall and the outer district area (BID). Qualified candidates must possess verifiable managerial experience, proven excellence in one-on-one guest and customer relations, strong communication abilities, team building strengths, and problem solving skills. The Ambassador Manager will be directly responsible for helping keep Downtown Denver safe and friendly to those who visit, live and work in Downtown Denver. You will be expected to engage pedestrians and provide assistance to them as necessary.
DUTIES AND RESPONSIBILITIES include the following.
Primary contact to customer for hospitality and safety services;
Employee training and guidance;
Liaison for communication of customer needs to company personnel;
Oversees documenting and reporting of mall and BID activities;
Prepares, tracks, and updates all BID related statistics
Coordinates, assists, and works side by side with employees on the 16th Street Mall and Downtown
Walking patrol daily in order to supervise employees
Assign tasks within a specific areas or zones and supervise assigned areas carrying out a wide range of tasks structured to improve the overall safety
and/or hospitality in the area
Reports directly to the Clean & Safe Program Director .
- Health and Dental Insurance
- 6 paid Holidays
- Paid Vacation
- Life Insurance - $20,000 provided free with health care participation. Option to purchase additional at group rates.
- Vision insurance
- Direct Deposit
- Paid Training
- Weekly Pay
- Short and Long Term Disability
Block by Block - 13 months ago