Warriors to Work Coordinator - Multiple Locations (East)
Wounded Warrior Project - Central, SC

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THIS POSITION WILL BE ABLE TO WORK OUT OF THE FOLLOWING WWP OFFICES: New York, NY, Boston, MA, Washington, D.C., or Pittsburgh, PA.

The Warriors to Work (WtoW) coordinator will contribute to the overall success of the WtoW program by providing administrative, programmatic and project management support to a growing team. The coordinator will serve as the first point of contact for new alumni and employers registering with WtoW, maintain placement and retention data, provide logistical support for WtoW events and serve as an overall resource to a regional team.

Essential Job Functions:
  • Provide effective and responsive customer service to alumni and employers as well as other internal and external partners
  • Prioritize incoming calls and emails, vetting and responding to basic inquiries within a specified time frame
  • Manage incoming queue of new alumni and employer registrations
  • Provide administrative support for regional team, including but not limited to recording meeting minutes, supporting events and special projects
  • Compile weekly, monthly and quarterly KPI progress reports
  • Maintain records for employment outcomes per employer, industry, and other specified criteria
  • Update warrior-facing regional communications through WWP online engagement
  • Establish and maintain ongoing contact with alumni achieving employment outcomes
  • Collaborate across all programs to increase alumni awareness of E2 and enrollment into WtoW
  • Other duties as assigned
Required Skills
  • Self-starter; willing to take initiative
  • Excellent organizational and communication skills
  • Excellent verbal, written and keyboarding skills
  • Attention to detail and ability to work on multiple projects simultaneously
  • Exceptional interpersonal skills: team player, ability to communicate with diverse personalities, tactful, mature, flexible
  • Good reasoning and sound judgment
  • Resourceful, well organized, honest, reliable, dependable, efficient and consistent
  • High level of proficiency in the use of data-base programs (Salesforce preferred), and Microsoft Office programs (Outlook, Word, Excel and PowerPoint)
Required Experience
  • Minimum of 2 years of related experience
  • Bachelor’s degree preferred, but not required
  • A commitment to the mission of Wounded Warrior Project
  • Salesforce experience preferred

Wounded Warrior Project is an Equal Opportunity Employer:

It is Wounded Warrior Project policy to provide equal employment opportunity for all applicants and employees. Wounded Warrior Project does not unlawfully discriminate on the basis of race, national origin, sex (including pregnancy and childbirth, or related medical conditions), color, religion, ancestry, age, physical or mental disability, legally-protected medical condition, family care status, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws.

Wounded Warrior Project - 10 months ago - save job
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