Position has responsibility for daily branch operations, including management service staff (excluding commercial and consumer lending staff) Responsible for hiring, firing, reviewing and counseling staff. Reviews work schedules and ensures adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures prepares branch for internal audits. Monitors branch service levels and coaches staff to achieve appropriate levels. Responds to more complex customer complaints an questions. Opens and/or closes branch. Communicates and manages promotional campaigns and product initiatives. Other duties as assigned.
Typically requires a high school degree and 1 plus years related banking including supervisory and customer service experience. An equivalent combination of education and experience may meet qualification. Limited use and/or application of basic principles, theories, and concepts. Knowledge of banking industry, products, customer service and supervisory skills.
This position requires Federal Registration with the National Mortgage Licensing System (NMLS), in accordance with the SAFE Act.
Nevada State Bank
Nevada-Carson City-NV - North Carson City Branch
NV - North Carson City Branch
1525 College Parkway
Zions Bancorporation - 20 months ago