Warehouse Supervisor
Floor and Decor 73 reviews - Lombard, IL

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Job Description:
Responsible for achieving sales budgets and providing an
exceptional shopping experience to every customer
through established company guidelines concerning sales,
customer service, and staff training and development.
The functions listed describe the business purpose of
this job. Specific duties or tasks may vary and be
documented separately. The employee might not be
required to perform all functions listed. Additional
duties may be assigned, and functions may be modified,
according to business necessity.
  • Demonstrated ability to increase the company’s overall
market share.
  • Demonstrate the ability to drive and teach the company
philosophy around the basic P’s of retail. The basic P’s

of retail include but are not limited to:
? People ? Position
? Product ? Presentation
? Price ? Promotion
? Purchasing
  • Demonstrate the ability to merchandise strategically
and utilize the company guidelines outlining
merchandising practices.
  • Ensure store presentation standards are achieved and
  • Conduct weekly competitive shops.
  • Communicate pricing and/or inventory issues to the
senior team.
  • Demonstrate the ability to analyze and work all
business reports in order to be in the best
merchandising, in-stock and pricing position. Reports

include but are not limited to the following:
? Profit Los statements (P&L)
? Category Performance Report (CPR)
? Business Analysis Tool Report (BAT)
? Store Purchase Order Analysis Report (STPOA)
? Store Price Change Report (STPRC)
  • Demonstrated ability to utilize computer and point of
sale systems to maintain accurate inventory, cycle
counts, and profit and loss management, including
shipping and receiving of inventory.
  • Guarantee safety and security of customers and
employees by following established guidelines and
procedures regarding loss prevention and risk
  • Assist the General Manager in supporting, modeling,
and enhancing seamless customer service focus by
creating an environment that is friendly, helpful,
knowledgeable and quick for customers and co-workers.
  • Ensure brand standards and operating standards meet or
exceed expectations to support brand consistency.
  • Ensure maximum scheduling coverage especially during
peak traffic periods.
  • Review and assess the performance of associates on a
timely basis.
  • Train, develop and supervise and define workload
  • Monitor associate retention and career development;
communicate ideas to General Manager.
  • Address and document unsatisfactory performance and
policy violations of associates through administration
of disciplinary action and performance counseling.
  • Ensure compliance to scheduling, hiring, payroll and
business planning processes.
  • Monitor, maintain and follow company policies; support
company expectations and systems.
  • Assist the General Manager in handling store level
human resources or loss prevention issues as necessary.
  • Available to open and/or close the store in an
effective manner.
  • Regular attendance and a full-time commitment are
essential functions of the job.
  • Perform additional managerial duties as necessary.
  • Interface with corporate headquarters employees.
  • Ability to perform in a high volume, highly complex
  • Ability to demonstrate initiative and be a
  • Demonstrated proficiency in recruiting, hiring, and
training associates.
  • Excellent communication, delegation, follow-up, and
analytical skills.
  • Ability to exercise independent discretion and
judgment in managing a fast-paced environment adapting
to change with a sense of urgency.
  • High school graduate or equivalent. College degree
  • Three to five years retail management experience and
proven ability direct operations.
  • This position description is intended to describe the
general nature and level of work being performed by
people assigned to this job. It is not intended to be
inclusive of all duties and responsibilities and is
subject to change at any time.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the
physical and mental capacity to perform effectively all
essential functions. In addition to other demands, the

demands of the job include:
  • Maintain composure in dealing with executives,
customers, vendors, applicants, and staff, in group
settings and in situations requiring high performance
and results.
  • Ability to communicate effectively and appropriately
with customers and store personnel; maneuver around
sales floor, warehouse and store office; lift and carry
up to 50 lbs.
  • Open availability and flexibility to work nights,
weekends, store openings and closings according to the
needs of the business.
  • Product Specialists
  • PC
  • Calculator
  • Telephone and/or cellular telephone
  • Copier, Scanner, Fax
  • Fork Lift

About this company
73 reviews
Floor & Decor provides more choices than the big-box, retail mega-stores. And we offer it for less than what you would find at a...