Sr Reporting Coordinator
Eisai - Woodcliff Lake, NJ

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Coordinator role is to be the primary contact between external Healthcare Providers (HCPs) and Healthcare Entities (HCE) and internal Eisai employees for aggregate spend inquires. Coordinator will be responsible to process calls, evaluate inquiries from HCPs and HCEs, access existing company databases to verify information, interact with internal stakeholders to assess relationship management issues, prepare documentation related to aggregate spend inquiries, and conduct monitoring activities related to the databases.

1.Coordinator will take calls from physicians or hospitals to answer questions in regards to Eisai’s federal and state aggregate spend reporting; assess issues and disputes, communicate with internal stakeholders to resolve issues
2.Coordinator will assist the Reporting Analyst in researching Eisai’s records for dispute resolution
3.Assist Data analyst in maintaining HCP and HCE master list by processing requests to add new HCPs and HCEs to the Master HCP/HCE list
4.Respond to internal employees’ questions on the aggregate spend system or troubleshoot issues as well as monitor the system to ensure business users are following policy and procedures
5.Assist the department in coordinating meetings with the business and external vendors

Job Qualifications
Knowledge/Skills/Abilities Required
(Describe the following criteria necessary to effectively perform the position:
•Minimum level of education and years of relevant work experience,
•Special knowledge or skills needed and/or licenses or certificates required,
•Physical requirements
Strong communication skills
2-3 years of relevant experience as a project coordinator and customer service oriented position
Bachelor’s degree preferred
Comfortable with learning new system applications developed internally
Comfortable with handling problems and disputes
Well organized and takes initiative to resolve issues; comfortable with developing strategies to resolve issues
Able to document Business requirements for system changes that may be needed in future releases
Proficient with Microsoft Word, Excel, and PowerPoint
Proficient with Lotus Notes

Eisai - 15 months ago - save job - copy to clipboard - block
About this company
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Eisai Inc. develops and markets pharmaceuticals to treat a variety of ills. As the US production arm of Eisai Co., its roster includes...