Proactively perform "top-down" analyses of system-level trends that could be being impacted by or may be improved with Pricing actions; select topics will involve partnership with Business Decision Support Team
Generate and analyze impact of pricing initiatives; generate revenue estimates, create plan, run test, and monitor results
Serve as custodians of Southwest automated action "playbook"
Set system-level guidelines for Pricing Team to determine market price points and OA matching actions
Own all inputs to playbook for lowest revenue markets (i.e., those not owned by Market Strategy)
Provide recommendations for co-terminal/catchment area pricing strategies
Serve as analytical Leadership for entire Pricing Team; provide mentoring and decision-support as-needed
Develop and distribute Pricing Analysis reports (Fare Compare, pricing support, Revenue Management support, product support)
Perform ad-hoc pricing strategy analysis (LCC competition, city performance, marketing sale mechanisms)
Represents Pricing and Revenue Management in cross-Team discussions; is qualified to speak on behalf of Pricing Team in external setting
Own Southwest carrier-specific intelligence gathering and strategy development; ensure that this is in accordance with overall Company regional strategies
Collaborate with Marketing on pricing strategy at system/regional level
Own execution of Sale Planning process (e.g., weekly Sale Planning meeting, price point/T and C selection, route selection)
Manage Group product from Pricing perspective
Manage Southwest Airlines Vacations product from Pricing perspective (policies, discount grids, analysis and sale planning)
Manage Government product from Pricing perspective (annual bid, revenue estimates, post-analysis, policies)
Manage Business Select product from Pricing perspective (fare levels, sell-up from YL, experiments)
Build effective relationships within Revenue Management and other departments
Calculate anticipated fare levels and revenue models for new markets/cities
Leads or initiates analytical projects outside of scope of responsibilities
Must be able to meet any physical ability requirements listed on this description.
May perform other job duties as directed by Employee's Leaders.
High School Diploma, GED or equivalent education required.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
EDUCATION (Level, and degree if applicable)
College degree required (preferably in Finance, Economics, Math, Business or Engineering)
2+ years in Pricing/Revenue Management or equivalent work experience required
Previous airline experience required (experience in Revenue Management or other commercial group preferred).
Must be able to comply with Company attendance standards as described in established guidelines.
Analytical background required
Ability to make decision in an ambiguous environment
Demonstrates ability to interpret data, draw implications and modify approach
Strong skills in data analysis tools (Excel) required
Fair Powerpoint, SQL and Access skills preferred
Uses data to synthesize action plan and can clearly communicate interpretation of data to others
Handles complex analyses well with little supervision
Routinely goes beyond simple numerical checks in quality control
Maintains high quality even in complex situations with tight deadlines
Consistently takes big picture into account in decision stream and makes right decision
Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g. developing automation, creating new reporting, etc.)
Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance
Develops action plans that incorporate type of action, degree, and direction that translate into appropriate action
Prepares support for recommendations that includes opportunity statement, definition of success/desired result, and break-even analysis (when necessary), and potential risks
Creates tracking mechanism and actively follows-up to gauge impact of actions
Able to identify relevant items for communication both internally and externally without being coached by Leader
Structures and writes concise communications with limited Manager guidance
Identifies project/analysis opportunities and is able to prioritize in context of other work
Commences work on own and provides unsolicited checkpoints to leader on progress
Has courage to make decisions with limited amount of available information
Solid, professional communication skills and can interact effectively to all levels and internal/external Customers
Manages multiple own concurrent initiatives
Is able to quickly and accurately respond to urgent requests
Maintains composure, work quality, and other skills (e.g. communication) during stressful situations
Understand general pricing strategies and thinks strategically about opportunities for pricing-driven revenue gain
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As of December...