The Sr. Client Services Specialist answers client policy and coverage questions and consults with clients on policy changes.
Gathers exposure information, builds submissions, obtains and compares quotes from insurers.
Assists Producers and the Marketing team in developing program designs, proposals and presentations.
Checks and delivers policies, endorsements, audits and communication pieces and reviews those with clients as necessary.
Coordinates the issuance of certificate of insurance and invoices.
10+ years of successful commercial insurance customer service experience ideally within the brokerage environment.
Experience working with clients in
Real Estate, Construction, Government Contracting or Life Sciences preferred
Property & Casualty license required within 60 days of employment.
Advanced designations and certifications preferred.
High school diploma required.
BA/BS degree preferred.
Must be able to provide consultative and expert advice to management on risk management issues.
Demonstrated strength in mathematics and analytical capabilities.
Well developed interpersonal, communication, team building, presentation, customer service and organization and time management skills. Proficiency with Microsoft Outlook and Excel a must have.
Only local candidates or those willing to relocate at their own expense, please.
Do more. Be more. Realize Your Potential.
Willis is an EEO/AA employer who supports Diversity.
Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates...