Provides for leading the associates to complete daily assigned tasks. Participates in interviewing potential new associates. Assists with the training of workers in performance of duties. This position is also responsible for checking the patient trayline for therapeutic accuracy and ensuring that presentation expectations are met. Participates in the daily delivery of nutritional supplies to patients and customers as needed. Assists with inspecting the department to ensure sanitary standards are met. Responsible for completing opening and closing checklists as required. Assist with ensuring that the department is survey ready. May assist with disciplinary action with respect to notifying the appropriate member of management, and completion of documentation of the incident. Assists with daily completion of position assignments and altering the work schedule as needed. May also be responsible for cash handling and assisting with delivery of catered functions. This position is also responsible for leading the Food Service Workers, Nutrition Care Assistants, and the Production Workers on a daily basis. Given the extensive contact with customers, an incumbent is expected to demonstrate excellent customer relation skills.
Maintains accurate inventories and par levels of chemicals, small wares and cleaning items for the assigned area.
Disassembles, washes and stores small wares from patient trays and the café accumulator accurately per designated timelines; breaks down patient carts and dishes from the café; operates proper three-compartment sink procedures for the cleaning of all pots and pans.
Operates dishroom and equipment to maintain clean department floors, walls and related surfaces; operates dishroom and washes, sanitizes and polishes department equipment in accordance with the cleaning schedule; maintains clean and empty garbage receptacles within production, trayline and café areas.
As part of a cross-training effort, performs food service tasks associated with food service aid positions; May prepare espresso orders for patients, staff, visitors and catering, using standard recipes and plating guidelines; assists customers with food and beverage orders by answering menu and recipe-related questions; utilizes suggestive selling techniques to maximize sales.
Performs work assignments in accordance with regulations and standards applicable to personal hygiene and food preparation/handling/disposal; keeps abreast of department standards, as well as local, state, and federal agency guidelines.
High school diploma or equivalent preferred. Minimum of one year relevant foodservice experience required. At least one year food service supervisory experience preferred (may include dietetic internship program).
One year of related work experience in the hospitality, retail or healthcare service fields, with strong customer service emphasis, is preferred.
Obtain and maintain a Valid Department of Health Food Handler's permit issued by the State
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Adheres to and exhibits our core values:
: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers.
KY-Lexington-Saint Joseph Hospital
Scheduled Hours per 2-week Pay Period
Catholic Health Initiatives - 19 months ago
For Catholic Health Initiatives (CHI), returning sick people to good health is more than a business -- it's a mission. Formed in 1996...