Academic Records Representative
New York University - New York, NY

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Object Code


F/T or P/T:

Position Summary

Maintain students' official academic records, issue transcripts and certify enrollment at New York University. Prepare and review Veteran and TAP benefits certification paperwork. Prepare National Clearinghouse student eligibility reports. Review and process tuition refunds for students. Handle Student Information System-PeopleSoft grading queries. Review all transcript requests and assist with identifying special needs and requests. Answer phones and respond to mail and in-person inquiries. Produce a variety of documents, utilizing departmental word processing templates.

Qualifications/Required Education

High School diploma or equivalent.

Preferred Education

Associate's degree.

Required Experience

3 years of office experience (with High School diploma).

Preferred Experience

2 years of office experience (with Associate's degree).

Required Knowledge, Skills, and Abilities

Familiarity with intermediate level word processing and web based applications. Accurate keyboarding. Ability to operate basic office equipment (e.g., personal computer, photocopy/fax machine). After appropriate training, must be able to use the PeopleSoft student information system to maintain academic records, process transcripts and certify student enrollment. Good writing and proofreading skills.

Preferred Knowledge, Skills, and Abilities

Special Instructions to Applicants

Projected Position Start Date

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Higher education is at the core of this Big Apple institution. The setting and heritage of New York University (NYU) make it one of the...