The purpose of this job is to assist with in-house sales activities including order taking, order processing and arranging shipment to customers. Such sales support will be given to the Renewable Energy Group (REG), Inc. biodiesel product line.
Perform in-house sales function, taking orders from customers.
Process orders into the sales order system and respond to customer inquiries.
Communicate effectively with customer service counterparts at outside REG plant locations, company owned, and third party locations as well as staff at off-site terminal locations
Maintain a solid working relationship with the biodiesel sales forces
Understand pricing mechanisms of all product lines
Assist in maintaining off-site inventories and invoicing
Assist in meeting BQ 9000 requirements
Coordinate product shipments by truck, rail and barge with Transportation Group
Understand REG accounting procedures and financial conditions.
Assist in administrating REG credit policies for product lines
Maintain sound inventory practices and assist with month end product reporting
Willingness to provide personal contact information to customers on an as needed basis for official business purposes
Will perform other duties as assigned
BASIC MENTAL AND PHYSICAL REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires continuous sitting for long periods of time, high levels of concentration, extensive telephone communications, manual dexterity to input and access information through a computer terminal, frequent math and algebraic calculations, moderate analytical ability, and visual ability to read computer terminals and detailed reports for extended periods of time. Ability to lift and carry at least 75Lbs.
General office working conditions with extended periods sitting while operating computer terminals. Significant amount of time spent viewing computer terminal or reading detailed reports. Occasional extended or flexible work hours.
Education Required: 2-year business (or related degree) or equivalent job experience.
Experience Required: 2-3 years office experience with customer service background
Skills Required: Ability to use office equipment (computer, calculator, copy machine, etc.) Analytical communication and sales skills are required. Must have basic math and accounting skills as well as the ability to organize and manage multiple tasks simultaneously.
Renewable Energy Group, Inc. is an operator, marketer and distributor of biodiesel. During the year ended December 31, 2006, the Company...