Perform with minimal direction and guide others in the collection and assembly of data from multiple sources and in the use of applicable schedules. Apply knowledge of policies, procedures, regulations (e.g., export compliance, intellectual property agreements) and standard best practices to deliver informational or technical materials (e.g., proposals, briefings, management reviews, newsletters, status reports, technical papers, brochures) to customers (e.g., government, foreign entities, commercial businesses), partners, suppliers and Boeing employees. Exercise considerable latitude with organizational leaders in the development and implementation of plans and objectives (e.g., long-range strategies, organizational goals, objectives and initiatives) to meet requirements. Use ingenuity and innovation to compile or create complex reports (e.g., periodic reviews, audit responses, budget and capital planning, metrics) for management reviews and tracking performance to plan. Research and evaluate complex organizational administrative issues, identify options and recommend solutions to customers. Consult on, and guide others in the performance of a variety of support services, procedure review, process documentation, asset management, forms design and delivery. Recognized as a subject matter expert in the development, coordination and continuous assessment of overall meeting/ review architecture to ensure visibility is provided on the appropriate and required information. Consult with leadership to determine the purpose and content of each meeting/ review and conceptualize, coordinate and develop executive level briefings.
[ + ] Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
[ + ] Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions. Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.
[ + ] Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
[ + ] Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed. Identifies the need for and collects information to better understand difficult issues, problems, and opportunities. Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes. Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
[ + ] Meeting Leadership
Frequently leads day-to-day meetings and regular meetings within and sometimes across projects; clearly establishes the purpose and importance of meetings. Seeks, gives, and summarizes information; checks for understanding. Seeks, makes, and develops suggestions; makes procedural suggestions. Consistently builds agreement on outcomes and actions; summarizes meeting outcomes and establishes follow-up. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
[ + ] Project Management
Experienced in creating comprehensive project schedules identifying time frames for key project milestones. Directs and manages more complex project schedules; independently identifies project resource requirements, may collaborate with others on the most complex projects assigned or assist more experienced employees in complex large scale projects. Ability to accept, direct and perform responsibilities and work assigned tasks as a project team member in support of the overall project; leads and directs the activities and resources of assigned projects and supports higher graded employees in more large scale and complex projects.
[ + ] Work Standards
Establishes criteria and/or work procedures to achieve a high level of quality, productivity, or service. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning.
[ + ] Boeing Knowledge
Basic - Complete knowledge of Boeing's organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation.
Preferred - Extensive and specialized knowledge of Boeing's organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation.
[ + ] Effective Written Comm
Basic - Complete knowledge of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches). Complete writing ability to prepare departmental correspondence and documents.
Preferred - Extensive understanding of the effectiveness of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches), to select and direct the preparation of materials to satisfy a variety of customer requirements.
[ + ] Information Technology Fluency
Basic - Complete ability in the use of personal computing hardware and software to enter project information, such as, statements of work, resource identification and usage, task status, cost estimating and tracking, etc. Complete knowledge of processes and tools to maintain, archive, and retrieve digital files. Complete ability in constructing/building and providing reports and presentation material as needed for assigned projects. Complete knowledge of identifying and gaining approval of testing of established applications to meet project requirements.
Preferred - Extensive and specialized ability in the use of personal and network computing hardware and software to maintain and direct project information, such as, statements of work, resource identification and usage, task status, cost estimating and tracking, etc. Extensive and specialized knowledge of processes and tools to maintain, archive, and retrieve digital files. Extensive and specialized ability in constructing/building and providing reports and presentation material as needed for assigned projects. Extensive and specialized knowledge of identifying and gaining approval of testing of established applications to meet project requirements.
Basic Qualifications For Consideration
Do you have work experience using Microsoft Office suite of tools including Word, Excel, Access and PowerPoint?
Do you have experience collecting data from multiple sources to create presentations?
Do you have experience working with and supporting programs and senior or executive management?
Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
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