Under immediate supervision, for a period of six to twelve months, participates in an agency-sponsored training program, receiving a combination of classroom and on-the-lob training in tax laws, rules and regulations, tax forms, research methods and procedures, communication skills and basic computer concepts, including the Illinois Collection System (ICS); receives supervised on-the-job training assignments to acquire a practical knowledge of the tax collection process with periodic assessments throughout the training period.
Requires a Bachelor's degree or eight years supportive tax related experience. Requires ability to understand and follow oral and written instructions. Requires ability to profit from training received and become knowledgeable about the various tax laws and regulations enforced. Requires ability to develop and maintain satisfactory working relationships with the public and other employees. Requires ability to absorb and understand a variety of information regarding the development and utilization of tax analysis techniques. Requires ability to add, subtract, divide, and multiply quickly and accurately with or without a calculator. Requires ability to learn utilization of computer software and equipment. Requires ability to obtain and/or convey necessary information in a tactful an diplomatic matter under difficult conditions. Requires maturity and stability to make personal adjustments as necessitated by work assignments, job pressures and demands. Requires good interpersonal skills, requires ability to converse and communicate clearly with taxpayers and their representatives. Requires good motor skills with extensive use of hands due to computer and telephone usage, requires ability to lift and carry up to 25 pounds.
Work Hours & Location/Agency Contact:
Work Hours: 8:30 A.M. – 5:00 P.M.
Illinois Department of Revenue
Collections Bureau/Field Compliance Division/District 13
9511 W Harrison Street
Des Plaines, IL 60016
A & R Shared Services Center
101 West Jefferson St. WIB Mail Code 5-110
Springfield, IL 62702
In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the State of Illinois Rutan interview process.
Current State Employees: Submit an Official Position Vacancy Bid Form and CMS 100 Employment Application to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. Current state employees seeking a promotion should also submit a CMS 100B Promotional Application to CMS (address found in upper right corner of CMS 100B form).
Non State Employees: Follow the HOW TO APPLY
How to Apply:
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Revenue Tax Specialist Trainee:
Additional Title and Exam Information
Test Information Guide
These documents are in PDF format and can be viewed using Adobe Reader .
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.
State of Illinois - 16 months ago