Part Time Financial Svcs Rep 1- BETHANY VILLAGE PUBLIX -bilingual Spanish preferred
SunTrust - Alpharetta, GA

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225157

Description

Work Schedule: 25 hours a week to include 3 Saturday's a month 9-6

Provide a superior client service experience while assisting in and supporting all aspects of service and sales-related activities in the branch. Develop new and strengthen/expand existing personal and business client relationships through daily client relationship management, providing financial solutions that meet clients' needs and goals, penetrating all product and service lines. Provide financial solutions that meet clients' needs and objectives using sales activities to include conducting consultative conversations, online charts, teleconsulting and making referrals when appropriate. Support the efforts and goals of the branch team through personal sales of a wide variety of SunTrust Bank's products and services and use of referrals, as appropriate, across Lines of Business.

Provide service excellence; perform routine client maintenance requests, problem resolution and basic sales functions. Commit to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients. Perform Teller functions as required.

Ensure compliance with internal controls, operational procedures and risk management policies. Pursue on-going education of SunTrust products, services, and other lines of business. Depending on branch type/size and staffing may provide Teller support. Additionally, Financial Services Representatives (FSR) in In-Store locations are responsible for service and sales to include in-store prospecting, and assisting clients on platform and teller transactions Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct.

Qualifications

Financial Svcs Rep 1

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Basic Qualifications

: High school diploma or equivalent. One year or more advanced teller position at another comparable financial institution, or minimum six months service and sales experience.

Preferred Qualifications

: College level courses. One year experience in a client service and/or financial sales experience role. Demonstrates ability to interact confidently with clients. Ability to identify, evaluate and resolve client financial needs. Cash handling or payment transactions experience. Bilingual Spanish

Financial Svcs Rep 2:
Minimum Requirements

: High school diploma or equivalent. One year retail sales experience or one year financial service and sales experience.

Preferred Requirements

: College level courses. Two years experience in a client service and/or financial sales experience role and/or combined experience as a Teller and/or FSR at SunTrust Bank or comparable role at another financial institution and/or completion of Core and Intermediate STU Curriculum Training as well as corresponding FSR course work. Strong probing and listening skills to uncover client needs. Ability to respond in a professional manner with a high level of service quality. Excellent verbal and written communication skills. Understanding of consumer and business lending instruments as well as deposit products. Demonstrated ability to meet or exceed sales goals. Cash handling or payment transactions experience. Bilingual Spanish

Financial Svcs Rep 3:
Minimum Requirements

: High school diploma or equivalent. Two years retail sales experience in a consumer or small business environment or two years financial service and sales experience with demonstrated consistency in meeting sales goals. Knowledge of branch operations, policies and procedures.

Preferred Requirements

: College level courses with an emphasis on business, finance or accounting. Three years experience in a client service and/or financial sales experience role and/or combined experience as a Teller and/or FSR at SunTrust Bank or comparable role at another financial institution and/or completion of Core, Intermediate and Advanced STU Curriculum Training as well as corresponding FSR course work. Strong probing and listening skills to uncover client needs. Excellent verbal and written communication skills. Cash handling or payment transactions experience. Bilingual Spanish

Job

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Branch Banking

Primary Location

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Georgia-GA-Alpharetta-GA-Alpharetta-Bethany Village

Schedule

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Part-time

SunTrust - 2 years ago - save job - block
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About this company
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SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary,...