Associate Long-term Care Ombudsman
Catholic Charities of Louisville - Louisville, KY

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This job reports to the District Long-term Care Ombudsman . Relocation is not provided and travel is required for day trips only. This is a Full-Time position , working 1st Shift . Number of Openings for this position: 1 Overview Please submit resume, letter of interest, and salary expectation as a single document. Note requirement of at least 2 years experience working with seniors in a social services setting. Job Skills/Requirements Associate Long-term Care Ombudsman GENERAL SUMMARY:
The Associate Long-Term Care Ombudsman is certified to visit in long-term care facilities in the KIPDA District to improve the quality of life for those residents. She/he will protect the rights and dignity of nursing home residents. ESSENTIAL DUTIES AND TASKS: 1. Investigate and resolve complaints by the resident and/or family member to the satisfaction of the resident.
2. Adhere to the responsibilities set forth by KIPDA.
3. Visit long-ter... [more] Associate Long-term Care Ombudsman GENERAL SUMMARY: The Associate Long-Term Care Ombudsman is certified to visit in long-term care facilities in the KIPDA District to improve the quality of life for those residents. She/he will protect the rights and dignity of nursing home residents. ESSENTIAL DUTIES AND TASKS: 1. Investigate and resolve complaints by the resident and/or family member to the satisfaction of the resident. 2. Adhere to the responsibilities set forth by KIPDA. 3. Visit long-term care facilities in the KIPDA District. 4. Follow the Policies and Procedures of Catholic Charities and the Archdiocese of Louisville. 5. Other related tasks as assigned by supervisor. EFFORT: Ability to sit, stand, walk, and sit for extended periods of time Specific vision abilities include close and distant vision Ability to communicate effectively verbally and in writing Ability to work under pressure Ability to travel frequently within the community Ability to accurately examine and analyze information MACHINES, TOOLS, EQUIPMENT: telephone, computer, printer, copy machine, fax machine, calculator, scanner, and shredder EDUCATION AND EXPERIENCE: Bachelors degree in a social services field is preferred but not required. Must have at least 2 years of experience working with seniors in a social services setting. Reasonable accommodations may be made to those who are able to perform the essential duties of the job. SPECIALIZED SKILLS AND KNOWLEDGE: Must enjoy working with the elderly Must represent Catholic Charities in a positive manner in dress and presentation when meeting the public and demonstrate good networking skills Must be able to communicate well verbally and in writing with colleagues, superiors, clients, and community personnel Must be a good listener Must have valid drivers license and reliable personal transportation Must be proficient in PC skills including Microsoft Office applications such as Word and Excel plus Outlook and databases Must be able to maintain confidentiality of information Additional Information/Benefits A comprehensive benefits package is offered. Information will be provided during an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan Screening Requirements: Criminal Background Check

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