Regional Sales Director- Texas Region
MSC Care Management - Jacksonville, FL

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PURPOSE: To achieve the strategic financial goals of the business within defined territories by growing sales within new and existing accounts.

  • Maintain and grow existing business relationships through regular face-to-face meetings, supplemented by e-mails, phone conferences and other contact opportunities.
  • Perform assessment of customers’ needs and make recommendations regarding appropriate One Call Care Management products and services.
  • Visit a minimum of 15 claims offices per week in order to personally speak with individual adjusters and to follow-up on service issues and ask for new business in order to maintain relationships & grow revenue.
  • Resolve customer complaints with both customers and operations and respond expeditiously when a complaint is received
  • Facilitate product service training presentations (CEU and non-CEU) four times per year to claim offices to educate them about One Call Care Management and the value of our products and services.
  • Conduct monthly meet and greet/lunch and learns for existing and prospective customers to gain understanding of the customer’s needs and concerns.
  • Represent One Call Care Management at local industry conferences and trade shows establishing new contacts and appointments for future sales.
  • Identify prospective customers by using business directories, following leads from existing customers, trade shows and conferences
  • Achieve budgeted referral goals as per departmental goals.

  • Analysis of increases and decreases in revenue and referrals
  • Other duties may be assigned as deemed necessary by management

  • College degree or equivalent combination of education and experience
  • Prior experience with multi-tasking and deadline requirements
  • Knowledge of Workers Compensation or similar field
  • Ability to travel within designated geographic area

  • Excellent communication skills
  • High energy, motivated, self-starter
  • Must be able to meet deadlines and prioritize
  • Problem solving skills
  • Ability to do informal and formal presentations
  • Multi-task oriented and takes initiative
  • Excellent organization skills
  • Presents well in person

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