The Health Services Administrator (HSA) is the chief administrative manager of the on-site health services department. The HSA is accountable for the delivery of contract services and ensuring that CMS is in compliance with all aspects of the client contract. The HSA is responsible for recruiting and hiring all personnel and accountable for interviewing and selecting contractual staff. In addition to managing the site budget, the HSA constructs and supervises an annual operational plan. The HSA is responsible for developing and maintaining positive, professional, collaborative relationships with clients (warden, supervisor, and/or equivalent client role) and ensuring customer satisfaction.
FACILITY INFO: The Tennessee Prison for Women (TPW), houses an average of 750 females of varying security levels. This site is a reception center. There are 33.8 FTEs in medical and a 10 bed infirmary. The site is currently ACA accredited.
Manages the healthcare delivery system and coordinates with the other functions within the institution.
Manages the budget and financial performance of the site.
Develops and/or supervises the facility operational plan.
Directs the activities of the assigned staff.
Interfaces with CMS Human Resources for the hiring and terminating of all site staff.
Manages labor ensuring the site is staffed according to contractual commitments and supervises scheduling of all staff and Independent Contractors according to the Staffing Control Document (SCD).
Coordinates or participates in the interviewing and selection of Independent Contractors.
Submits timely and accurate reports to supervisor and/or corporate office including, but not limited to:
Progress on the operational plan;
Pertinent exceptional issues raised to the Medical Audit Committee;
Pertinent issues affecting the contract; and
Activities of all health service departments
Ensures orientation of new Correctional Medical Services (CMS) personnel by conducting or coordinating all initial new hire and annual orientation and training activities.
Ensures site utilization and compliance with all CMS and applicable client systems and applications.
Coordinates the Medical Audit Committee and facilitates the monthly meetings.
Ensures compliance with ACA and/or NCCHC standards and Correctional Medical Services (CMS) clinical services and administrative policies and procedures.
When appropriate, negotiates third party contracts for the institution.
Assists with emergency care and responses (as qualified and when necessary).
Meets regularly with the client (i.e. Warden, Supervisor, Contract Manager) to communicate about contract compliance, services provided, issues and client satisfaction.
Adheres to and enforces all safety and security policies and procedures and participates in and ensures compliance with applicable safety/emergency drills.
Follows and enforces all security regulations, including but not limited to keys, sharps, and controlled medications.
Conducts monthly staff meetings at the site.
Minimum of three years of healthcare management experience, corrections setting preferred.
- BSN or Bachelors degree in Healthcare Administration or related field preferred.
Experience in personnel selection, training, scheduling, progressive discipline and termination.
Excellent knowledge in the development and management of correctional health care delivery systems.
Demonstrated ability to interact positively with the client, patients, staff, and the management team.
Ability to problem-solve quickly and effectively.
Possess the capacity to work in a high stress, high paced environment while maintaining a positive attitude.
Computer experience in word processing and spreadsheets.
Have a strong desire to have a significant role in the success of an innovative health services program.
Correctional Medical Services - 2 years ago
Prison inmates can't really shop around for health plans, but depending on where they are held, they may have access to Correctional Me...