Applications Support Analyst
University of New Mexico - Albuquerque, NM

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Position Title:
Applications Support Analyst

Appointment Type: Definition

Staff - Regular: Full Time

Working Title (if applicable):
Applications Support Analyst

Department

CRTC Information Systems

Salary Grade

12

Salary:
12 - $2,915.47 min to $4,113.20 midpoint (Monthly)

Work Location:
UNM Health Sciences Center (Abq)

Position Summary:
The UNM Cancer Center is the Official Cancer Center of New Mexico and the only National Cancer Institute-designated cancer center in the state. One of just 67 NCI-designated cancer centers nationwide, the UNM Cancer Center is recognized for its scientific excellence, contributions to cancer research and delivery of medical advances to patients and their families. Annual federal and private funding of over $65 million supports the UNM Cancer Center's research programs. The UNM Cancer Center treats more than 65 percent of the adults and virtually all of the children in New Mexico affected by cancer, from every county in the state. It is home to New Mexico's largest team of board-certified oncology physicians and research scientists, representing every cancer specialty and hailing from prestigious institutions such as MD Anderson, Johns Hopkins and the Mayo Clinic. Through its partnership with Memorial Medical Center in Las Cruces, the UNM Cancer Center brings world-class cancer care to the southern part of the state; its collaborative clinical programs in Santa Fe and Farmington serve northern New Mexico. The UNM Cancer Center also supports several community outreach programs to make cancer screening, diagnosis and treatment available to every New Mexican. Learn more at UNM Cancer Center . The UNMCC is seeking a Applications Support Analyst to function as the Application Specialist for the Elekta Mosaiq software. The Elekta Mosaiq applications specialist will report to the Manager of Information Systems at the UNM Cancer Center. The applications specialist has primary responsibility for security and authorizations, process improvements, presentations, issue tracking, acceptance testing, on-going performance, training, end-user satisfaction and meeting facilitation. The applications specialist provides technical support and coordination to Mosaiq clinical and administrative staff. Job duties will include, but are not limited to: Works with Manager to ensure security, quality and integrity of the data in Mosaiq Reviews release quides, assess appropriateness with end user experts and plans implementations, including scheduling, training and rollout Maintains clear and timely communication with the IT Manager and the Mosaiq operations group Resolves straightforward problems. Assesses complex problems and works with manager for resolution Assists in establishing standards and procedures for Mosaiq system use Manages client expectations, establishes positive working relationships, and provides excellent customer support for support, and system maintenance issues Works to engage end users with the Elekta provided support and training Works with the Manger to coordinate platform and architecture upgrades and modifications This is a benefits eligible position. The University of New Mexico (UNM) provides a diversified package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependant education programs. For a more complete explanation of the benefits, Click here.

Minimum Qualifications:
Bachelor's degree; at least 1 year of experience that is directly related to the duties and responsibilities specified.

Preferred Qualifications:
A Bachelor's degree in Computer Science, Management, Information Systems or 3 or more years experience supporting Elekta Mosaiq in a clinical setting or another EMR system 3-5 years experience supporting a vendor platform Experience with implementation of application software Knowledge of computer technology within a healthcare environment Experience with Healthcare application software Knowledge of ITIL environments Project Management experience

Posting Date:
05-17-2013

For Best Consideration:
05-27-2013

Closing Date:
Open Until Filled

Application type required for this position:
Staff/UNMTemps Employment Application

Additional requirements for this position:
Candidates for this position must be eligible for employment as verified by the US Department of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA); those individuals on the OIG/GSA Exclusion Lists will not be considered for hire. Once hired, periodic checks will be made for eligibility of continued employment. Please review the UNM Position Classification Description for additional requirements: Applications Support Analyst

Required Applicant Documents:
Resume Cover Letter

Optional Applicant Documents:
Special Instructions to Applicants:
APPLICANTS MUST SUBMIT NAMES OF 3 PRESENT/PAST SUPERVISORS AS REFERENCES THAT THE HIRING OFFICIAL WILL BE ABLE TO CONTACT. ONLY PAST/PRESENT SUPERVISORY REFERENCES ARE ACCEPTED. FAILURE TO DO SO MAY DELAY AND/OR PREVENT YOU FROM BEING HIRED. IF SELECTED FOR THIS POSITION YOU WILL BE REQUIRED TO SUBMIT A COPY OF YOUR HIGH SCHOOL DIPLOMA OR OFFICIAL COLLEGE TRANSCRIPTS DEPENDING ON EDUCATIONAL REQUIREMENTS FOR THIS POSITION. YOU MUST SUBMIT THESE BEFORE YOUR HIRE CAN BE PROCESSED.

Position Type:
Staff

Appointment End Date

Posting Type:
Competitive

Position Class URL:
Click here to view additional position details

Posting Department Website:
UNM Cancer Center

Institutional Commitment:
University of New Mexico is committed to promoting and supporting the diversity of our campuses. UNM is an Affirmative Action/Equal Opportunity Employer.

Exempt/Non-Exempt

Exempt

Quicklink for Posting:
unmjobs.unm.edu/applicants/Central?quickFind=72576

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