Helpline Consultant
Marsh & McLennan Companies - Virgin Islands

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Start Tuesday 29 January 2013

Rotating roster: Monday - Friday 7am – 7pm

Ongoing training and development provided

Join a successful, supportive, professional and fun team

Due to internal promotion and secondments, we are currently seeking inbound Superannuation Helpline Consultants to join our high-performing team. If you are passionate about providing exceptional customer service and can deliver an outstanding client experience, we want to hear from you!

Our Helpline Services team is the front line for member services and is like no other call centre. We pride ourselves on being professionals who are dedicated to adding value to every member and making sure that we take every caller through an exceptional member experience.

We recognise the importance of having a strong customer focus, a commitment to quality and dedicated, talented people in our team. Through exceptional service, financial advice and education, our goal is to provide our members with the confidence they are well positioned to achieve financial well-being today for a safe and comfortable retirement.

Our Helpline Services infrastructure is state of the art and this opportunity is not to be missed. If you want to take the next step to advance your career in superannuation and possess the following skills and attributes please apply today.

Skills and Qualifications:
Solid experience in a customer service environment - contract centre experience preferred

Exceptional communication and relationship management skills

Professional work ethic

Ability to think laterally and empathise with members

Previous superannuation or finance experience (RG146) is ideal but not essential

Mercer's commitment to the development and growth of this business provides opportunity for substantial personal recognition and career progression.

If you are seeking a position which will allow you to make an impact on a growing and successful organisation while being provided with a range of health, wealth and lifestyle benefits, don’t delay. APPLY NOW with the link below.

Applications will only be accepted from candidates that have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal Record and Bankruptcy check prior to commencement of employment.

Jacqui Davis

03 9623 5695



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Marsh & McLennan Companies and its Affiliates

are equal opportunity employers

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Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and...