Welcome to the new Allscripts, formed through the merger of Allscripts and Eclipsys!
With the largest connected community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
- Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes.
- Our Vision is a connected community of health.
Allscripts offers exciting new career opportunities in various locations throughout the U.S. We are passionate about our mission to improve healthcare. We work to make a difference and this is an exciting time to join us! We are currently seeking talented, bright and hard working individuals with a proven track record of success.
We are currently recruiting for a Desktop Support Analyst at Trinitas Regional Medical Center in Elizabeth, NJ.
Primary responsibilities of position: Maintains, analyzes, troubleshoots, and repairs computer systems, printers, software, O/S, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Troubleshoot network issues at the desktop level. Record all activity in IS ticketing system. Typically reports to a team leader or manager.
Specific experience / skills required: Previous desktop Support experience is a must. One year or more of experience in the field or in a related area. A+ certification preferred. Has knowledge of and experience with troubleshooting Windows Operating Systems, TCP/IP, desktop hardware issues and standard application issues (Microsoft Office, etc).
Experience & Education:
Support of PCs and Peripherals in large Hospital campus. Some Help Desk work. Documentation of tickets and resolution. A+ certification preferred.
Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, flexible spending account, company paid life insurance and 401(k) with company match.
Allscripts is dedicated to attracting and developing a highly diverse workforce/ EOE
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