2nd shift ~ ReAgent (Quality Control) - Geek Squad City Job
Best Buy - Louisville, KY

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2nd shift ~ ReAgent (Quality Control) - Geek Squad City

Job Number: 13000000FR


This will be a 2nd (2:30pm to 11:00pm) shift position

Geek Squad ReAgent

Do you have interest in playing a vital role at the largest Geek Squad computer repair facility in the world? Geek Squad City is home to hundreds of Geek Squad Agents and support personnel who are passionate about making technology work for everyone.

The ReAgent is responsible for conducting quality testing on units prior to shipping to the customer. The role of the ReAgent group is to ensure customers satisfaction through a random sampling of repaired units. ReAgents must have the ability to identify basic external components of a desktop (CD/DVD Drive, PS/2 ports, Audio in/out, Power supply - AC/DC) and basic external components of a laptop (CD/DVD Drive, Audio in/out, Video out, PCMCIA slot, DC Jack). At least a basic level of knowledge in the use of personal computers, both laptops and desktops, and the ability to navigate Windows based programs are critical. Ideal candidates will have the ability to identify control panels, use a variety of wireless connectivity products, and have familiarity with system properties.

Successful ReAgents are customer focused, and possess the ability to multitask, testing several units at a time while still having the ability to pay attention to detail. The ReAgent position requires the ability to work independently and meet both quantity and quality standards of testing.

Basic Qualifications

  • Open availability to work a flexible schedule
  • High School Diploma or equivalent
Preferred Qualifications

  • Associates Degree or Technical Degree in Electronics
  • 1 year prior experience diagnosing and repairing PCs
  • Certified Electronics Technician
Job: Geek Squad

Primary Location: United States-KY-Louisville

Organization: Best Buy US Services

Job Posting: Jan 29, 2013

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Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances and...