Technical Instructor
HP - Chicago, IL

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Autonomy Education is a global training organization within HP Software that strives to deliver impactful training solutions. Our courses are targeted towards a wide audience, from technical staff, to business analysts and executives, to business users.

Working as part of the Autonomy Training team, the successful candidate will be responsible for the preparation and delivery of Autonomy training courses focusing on Enterprise Content Management (ECM). ECM technology supports Document, Records and Policy Management solutions as well as Information Capture and Business Process Management. Soon after joining our organization, you will be able to teach our customers how Autonomy uses its IDOL technology to automate information governance and records retention by deriving meaning from the data stored within diverse enterprise repositories.

If you are technically capable, have experience in Knowledge Management, Document Management, Records Management or Business Process Management, enjoy training other people and like to travel, this is the ideal job for you.

Role & Qualities:
Autonomy Education is looking for a talented trainer to join our outstanding team of North American instructors. This role requires the individual to possess a wide-variety of skills and professional excellence.

Technical Prowess

This role requires you to possess an advanced level of technical knowledge in the software industry. From Operating Systems, Network Administration, Information Repositories, Email Servers, Document & Records Management Systems, and Databases, to Application Servers, XML, User Interfaces and Computer Programming skills, this role demands technical versatility. While few are experts in all of these areas, the successful candidate will demonstrate strength in two or more of these areas.


Explaining complex technologies to a wide variety of audiences requires the trainer to possess excellent communication skills -- both written and spoken. As a trainer, you’ll be the voice and the face of HP Autonomy. Superb written and verbal communications skills are vital.


It's how you teach that really matters. Our courses use a well-balanced mixture of theoretical and practical teaching techniques to maximize knowledge retention. Autonomy instructors strive to inspire our students and provide a valuable learning experience. Successful candidates must possess a minimum of 1 – 2 years of teaching/ instructor experience in the IT industry. Equivalent combinations of teaching experience and IT skills in other industries will be given consideration.


Autonomy Trainers are ambassadors of HP. For this reason we strive to impress at all times through professionalism, presentation and an eye for detail.

Training Region:
North America

Office Location:
US, Chicago Preferred


Key Responsibilities:

Conduct regular training courses at Autonomy Classrooms in North America.


Deliver training courses at client and off-site locations.


Travel globally (minimum of 50%)


Pre-course preparation including the training room set up, software installation and configuration of equipment.


Update of course data and accompanying course documentation.


Design and develop course documentation (optional)


Preferred Knowledge, Skills and Experience:
Technical Skills

The successful candidate should have skills in at least two of the following technologies:

§ Advanced Windows (Microsoft certified preferable) & Linux/Unix (preferable) skills.

§ Web server/ Application Server experience with Tomcat Apache, JBOSS, IIS etc.

§ Database experience e.g. MySQL, Oracle or ODBC compliant databases.

§ Web Development skills e.g. HTML, XML, XSLT, JSP, JavaScript.

§ Programming experience in C, COM, COM+ or Java is preferable.

Application Skills (desired experience):
§ Experience with Document & Records Management (TRIM, Meridio, CARM, iManage)

§ Experience with Business Process Management solutions

§ Experience with Enterprise Search solutions e.g. IDOL Server, Verity K2 etc.

§ Enterprise Security e.g. Active Directory, LDAP etc.

§ Have a good working knowledge of MS Office applications.

§ Experience with Virtualization (VMware, HyperV).

Training Skills

§ A minimum of 1 – 2 years of software training experience.

§ Knowledge of Document/ Records/ Policy Management practices and workflow.

§ Experience in configuring training environments, both classroom and onsite.

§ Ability to write training material and/or technical documentation (Optional)

Personal Characteristics:
§ Excellent verbal and written communication skills, and presentation skills.

§ Must have a professional presence in order to support personnel at various levels within our customer’s organizations

§ Must be self-managed and pro-active, with a keen attention to detail.

§ Excellent track record of delivering training that satisfies customer’s needs.

§ Skilled in the techniques necessary to deliver live, instructor-led training

§ Candidates must display a mature and positive attitude and be comfortable working on a virtual team.

§Must hold a current passport, driver’s license, and be prepared to train off-site if the need arises.

Professional and Educational Requirements:
§ Bachelor's degree in Science, Computer Science or a combination of a Bachelor’s Degree in any discipline and 5+ years’ experience teaching enterprise software.

§ Qualifications in teaching desirable.

§ The ability to teach others in a second language (Spanish or Portuguese) would be an advantage.




Primary Location


United States-Illinois-Chicago

Other Locations


United States




Job Type





Day Job



Yes, 50 % of the Time

Job Posting


Jul 23, 2013

HP - 20 months ago - save job
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Hewlett-Packard Company, or HP, is an American multinational information technology corporation headquartered in Palo Alto, California, USA...