Position number (PCN):|
Job Open Date
Review Date To ensure consideration, please apply prior to the review date.
Job Close Date Jobs close at 5:00 PM Alaska time on the date listed.
Open Until Filled
Months per Year
A-VCAS Human Resource Services
- W = Statewide
- A = UAA
- F = UAF
- G = UAFGI
- S = UAS
Major Org Unit
University of Alaska Anchorage
Clerical/Office Support Customer Service Student Positions
Internal Applicants Only? Click here for a definition of Internal Applicants
Salary Grade Salary Schedule
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HR Phone Number
University of Alaska Anchorage - (907) 786-4608
HR E-mail Address
University of Alaska Anchorage - firstname.lastname@example.org
Job Posting Information
Job Posting Summary
The University of Alaska Anchorage (UAA) Human Resource Services (HRS) provides personnel services and serves as an advisory department for issues related to personnel for UAA management, faculty and staff. The UAA HRS department manages recruitment, employee benefit programs, payroll systems, personnel file management, employee relations, employee development programs and training, and various other services. HRS reception is an excellent opportunity for a student to gain professional office experience and skills, and gain insight into the field of human resources.
Knowledge, skills and abilities required for this position.
The successful incumbent must have the ability to take direction from multiple individuals. Must be able to prioritize assignments and clearly communicate ability to meet deadlines when receiving a request to perform work. Must be able to communicate effectively and professionally with UAA management, faculty and staff. Must be able to demonstrate the highest level of telephone etiquette and enjoy providing excellent customer service. Must be pro-active in requesting clarification of expectations when unclear about an assignment or ability to complete an assignment. HRS often handles and responds to extremely sensitive requests and issues. The incumbent of this position must clearly understand both the expectations of, as well as limitations of the position and know when to refer an individual to the appropriate HRS professional for assistance. The individual must be dependable and demonstrate pro-active efforts to seek work during slow periods. The successful candidate will be able to effectively perform tasks in an open environment with multiple interruptions. The individual must have excellent alphabetizing abilities and may be tested on this skill prior to an offer of employment.
Typical education or training required for this position (including licenses).
There are no education requirement for this position except that the individual meet the UA student enrollment criteria.
Length of time and type of experience required for this position.
No previous office experience is required, although the individual must demonstrate a good understanding of the needs and expectations of working in a professional office environment.
Preferred knowledge, skills or abilities for this position.
It is preferred that the incumbent have knowledge of general office equipment such as fax, scanners, copiers and computers and MS Office software including MS Word, Excel and email.
Special Instructions to Applicants
To be considered for this position please attach your resume, a cover letter which describes how your skills and past experiences have prepared you for this position, and a separate document providing the names and contact information of 3 references (professional references are preferred). Please also attach a copy of your class schedule for the current/upcoming semester (supplemental document 1).
Special Conditions of Employment
NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 undergraduate credit hours or 6 graduate credit hours to be eligible for this position, and be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the university.
Describe any other special skills/knowledge required for this position (e.g. additional training, heavy lifting or traveling).
The individual will be required to regularly lift arms over their head, kneel, bend and stand for long periods of time when performing various duties such as filing, scanning, copying or shredding. On occasion may be required to lift up to 30 lbs with or without a reasonable accommodation to arrange boxes of paper or supplies etc. UAA HRS often works with highly sensitive and confidential issues. The individual must understand and abide by a strict confidentiality agreement.
Equal Opportunity/Affirmative Action : The University of Alaska is an equal employment opportunity/affirmative action employer and educational institution. Women and minorities are encouraged to apply. Applicants needing reasonable accommodation to participate in the application and screening process should contact the local Human Resources office. Public Disclosure : Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. Background Investigation : Finalists may be subject to a background investigation. Any offer of employment is contingent upon a review of the results of the background investigation by the Human Resources office. Immigration Reform and Control Act : Person(s) hired by the University of Alaska must comply with the provisions of the Federal Immigration Reform and Control Act of 1986. All employees must provide proof of eligibility to work. For foreign nationals requesting employer sponsored visas, a job must qualify as a "specialty occupation" to be eligible for sponsorship of a U.S. H 1B visa petition. You must present your Social Security Card as verification of your Social Security Number. If you do not have a social security number, you must present a receipt from the Social Security Administrations stating you have applied for a social security number within 10 days of your employment with the University of Alaska. Social Security : On January 1, 1982, the University opted out of the Social Security system; however, participation in Social Security is still required for adjunct faculty hired after January 1, 1996, temporary staff, extended temporary staff, and certain student employees. Also, benefit-eligible employees hired after April 1, 1986, are required to pay into Medicare even though they do not participate in Social Security. Benefits : Refer to the Benefits web page at http://www.alaska.edu/benefits for more information on benefits available to University of Alaska employees. E-Verify : The University of Alaska participates in the E-Verify program. For more information please see the following: E-Verify Participation Poster (English): https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf E-Verify Participation Poster (Spanish): https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf Right to Work Poster (English): https://e-verify.uscis.gov/emp/media/resourcesContents/WebBPPOSTERRtoWEnglishversion.pdf Right to Work Poster (Spanish): https://e-verify.uscis.gov/emp/media/resourcesContents/WebBPPOSTERRtoWSpanishversion.pdf
This position serves as the first point of contact for all individuals contacting UAA Human Resource Services (HRS). The primary responsibility of the incumbent in this position is to greet callers and visitors in a professional, courteous and helpful manner. As the main individual providing reception to UAA HRS the incumbent will be responsible to provide basic information upon request and direct callers and visitors to the appropriate individual in the UAA HRS department.
The incumbent will also be working with the UAA HRS File Clerk assisting with preparing documents for filing and performing filing duties as assigned. May spend several hours a week performing alphabetizing and filing of documents.
Other administrative duties may include:
- Contacting employees to schedule training or orientation
- Scanning, shredding and/or copying documents for both small and large projects
- Maintaining accurate, up-to-date forms and documents as requested
- Creating professional communications for email or print
- Assisting applicants and departmental users with username lookup/password resets in the UAKjobs system
- Providing support for HRS staff in a variety of duties as needed
University of Alaska - 23 months ago
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