Patient Service Rep Lead - Outpatient Radiation Therapy - Full Time/Days
OU Medical Center - Oklahoma City, OK

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Under general supervision, interviews patients admitted to the hospital and obtains sufficient financial

information to assure maximum payment for services rendered at OU Medical Systems.

Essential Function/Duties:

Assists patients or responsible parties with their financial liability on all past and present accounts and makes appropriate arrangements for payment. Analyzes patient financial status and related information to determine if financial assistance may be available through other third party organizations. Assures all updates to financial and demographic data are completed. Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients. Serves as hospital systems intake to determine a method of payment according to established procedures. Make pre-registration/pre-admission contacts with the patient or responsible party as appropriate. Maintains statistical reports as required. Obtains pre-certification and verification from any third party payors or employer. Determines deposits and collects payments. Serves as lead employee or assistant supervisor.

Requirements include: Four (4) years of hospital or medical experience in admitting, financial counseling, patient registration/appointments or related area and achieve a score of 20 words per minute on the typing test OR an equivalent combination of education and experience, substituting one (1) year of college coursework for each year of the required experience.

NOTE: No substitution is permitted for the typing test.

Physical Requirements (with or without accommodation):

Position requires sitting for long periods. May require some lifting and carrying of objects. Must have sufficient finger dexterity to operate a computer.

Knowledge, Skills and Abilities:

Knowledge of hospital policies and procedures; of third party contractual agreements and requirements; of federal and state laws and regulations relating to payment and billing of hospital charges. Skill in establishing and maintaining effective working relationships with others; in following verbal and written instructions; in interviewing patients; and in typing accurately. Excellent communication skills, both orally and in writing and good computer skills.

HCA Inc - 16 months ago - save job - block
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