Business Intelligence Manager - SQL and Data - Healthcare Claims - Reporting
UnitedHealth Group - Maryland

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The Manager of Operational Reporting will supervise a team responsible for performing the development of enterprise-wide business reports based on the specific needs of our internal/external clientele to support the various areas of the health plan. This position requires a well developed understanding of the health insurance / health care industry, and in-depth understanding of health care data and the methods of data analysis.

General Responsibilities: •
Create ad hoc and standard reports using various reporting tools for different functional areas of the company •
Assess reporting results through data investigation, analysis, and evaluation •
Analyze data and trends and create documentation supporting all of the reports •
Prepare written analysis and summarize results using graphical representations and professional formatting •
Ensure that reports support the overall scope of company’s business strategies •
Maintain data integrity and ongoing quality control of delivered reports •
Work closely with all levels of end users, including executive level staff, to quickly develop reports which will be used to make strategic business decisions •
Create detailed documentation outlining report criteria and provide recommendations to the requestor based on the results of the report •
Initiate new projects that benefit the goals of the company •
Have advanced knowledge of one or more areas of health plan operations - utilization, claims processing, claims payment, fraud, waste and abuse, and/or enrollment •
QA reports for not only coding errors and issues, but also make suggestions on data representation •
Ownership of a large-scale, ongoing project and/or area that may contain multiple reports, analysis, and representations •
Prepare detailed written methodologies and communications to various departments within the company •
Supervise a team of reporting analysts and/or senior reporting analysts •
Provide training to their team as well as to other staff •
Oversee that all requests for their area are completed timely, accurately, following department policies and procedures •
Plan and organize necessary ongoing reports and proactive work in order to provide a comprehensive package for the end-users •
Manage all aspects of planning, development and delivery of the team’s core goals. •
Work on keeping a detailed project plan updated for their area showing outstanding work, ongoing projects/tasks, as well as proactive items and/or items not assigned •
Manage the development of staff on the team including performance evaluation, career planning, and other managerial functions. •
Create and maintain a strategic plan that outlines the goals and major projects for the unit.

Requirements • Bachelor’s degree preferred •

Minimum 4 years experience as a Business Analyst or Report Writer/Analyst •
Experience in healthcare claims is required •

Experience working in a leadership role is a plus •

Strong analytical and problem solving skills and abilities •

Extensive professional experience in data analysis and report design/development •
Extensive knowledge of reporting programs and tools •
In-depth knowledge and experience with relational database concepts and query tools •
Sound knowledge of SQL and data extraction methodologies •
Strong report presentation skills •

Ability to interface with multiple users across the organization and effectively project manage reporting requirements from start to finish •
Ability to work in a rapidly changing and growth oriented environment with regularly changing priorities and developing opportunities •
Demonstrate strong communication (both verbal and written), and customer service skills, and exchange information with others clearly and concisely •
Ability to manage own work flow and meet deadlines while responding to frequent demands of multiple customers (internal and external) •
Take ownership of each project from start to finish and follow-up with management on project status •
Excellent communication and interpersonal skills •
Strong planning and organizing skills •
Demonstrated leadership skills

UnitedHealthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.

That's how it is at UnitedHealthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.

Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier...