Transportation Assistant (Passenger/OA)
Department of the Navy - Newport, RI

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Discover a civilian career with the U.S. Department of the Navy that is filled with possibilities and be a part of something that makes a difference for you, the country, and the world.

This position is located in Personnel Support Detachment (PSD) or Customer Service Detachment (CSD). This mission of the activity is to provide military pay and personnel services to all Navy personnel and passenger transportation and travel claim settlement services to all military, civilian, and other DOD sponsored personnel assigned including ships and squadrons in a specified geographic area.


If claiming Veterans Preference you must attach the supporting documents

PCS/Relocation costs may or may not be authorized

Must be eligible for, and maintain eligibility for a secret clearance

Must be able to type at least 40 WPM

  • Provides efficient, responsive and quality passenger transportation services based on governing laws, directives and regulations.
  • Serves as the on-site authority for passenger transportation.
  • Reviews orders involving foreign and domestic passenger travel to determine cost effective routings and airfares.
  • Responsible for the preparation and accountability of Government Transportation Requests (GTRs), utilized for human remains and DOD personnel from other branches of service.
  • Receives and processes partial and totally unused tickets, miscellaneous charge orders (MCO), credit slips/checks of legal tender, and refund notices received from airlines, the customer and/or customer commands, and are responsible for forwarding to the CTO or DFAS to ensure correct line of accounting (LOA) is credited to the appropriate activity.
  • Processes No-Fee passport applications (regular, official, and diplomatic) for all military and civilian personnel and/or their dependents for all government-sponsored agencies within area of responsibility.
  • Uses automated systems to perform tasks to acquire passenger tickets, track and monitor passenger travel arrangements, and input/abstract data for reporting purposes.
SPECIALIZED EXPERIENCE: Applicants must have one or more years of progressively related experience. Creditable specialized experience includes planning and arranging passenger travel involving different types or combinations of modes of transportations, isolated origins overseas, intermediate/destination points, and multiple stops for temporary duty, connections between commercial and government air, or authorized rest stops, foreign currencies, and special services (i.e., human remains, bedside, and escort travel). Review passenger travel documents involving foreign and domestic travel to determine cost effective routings and airfares. Determine correct modes of passenger travel, develop itineraries, and airline reservations to include the most direct routes with least cost and time, to worldwide destinations, have been accomplished by the travel office. Process No-Fee passport applications (regular, official, and diplomatic) for all military and/or civilian personnel and/or their dependents for all organizations within area of responsibility.

Selectee may be required to successfully complete a probationary period.

A security clearance may be a requirement of this position.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on the degree to which your background matches the knowledge, skills and abilities required to perform the duties of this position.

Passenger Travel Regulations

Provide efficient, responsive and quality passenger transportation services

Passport regulations


CATEGORY RATING: Candidates who meet the basic qualification requirements for the vacancy will be rated according to the Category Rating Procedures. This means the candidates will be assigned to a pre-defined quality category based on their application responses to the occupational questionnaire. Candidates in the highest quality category will be referred to the hiring manager.

Category Rating: You will be rated based on the following categories: Best Qualified - Highly Qualified - Qualified

Department of the Navy offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and a 401 K-type retirement plan

For more info:

This job opportunity announcement may be used to fill additional vacancies.

Selectee is required to participate in the Department of Defense Direct Deposit program.

Males born after December 31, 1959 must be registered or exempt from selective service (see )

The selection of a federal annuitant is subject to the Department of Defense and Navy policy on the employment of annuitants. Policy information may be found at

Military Spouse Preference (MSP) : If you are the spouse of an active duty military member, then you may be eligible for MSP. To be eligible you: (1) must have been married to your military sponsor prior to reporting to the new duty assignment; and, (2) must have accompanied your military sponsor on a Permanent Change in Station (PCS) move; and, (3) the position for which you are applying must be within the commuting area of your military sponsor's new permanent duty station. MSP applies if you are ranked among the "best qualified" for this vacancy, and the list established from this announcement is used to fill the vacancy. To be rated "best qualified", MSP applicants must attain an eligibility rating on this examination of 80 or higher, not including points for veteran's preference. MSP does not apply, however, when preference would violate statutes or regulations on veteran's preference or nepotism.

You must request MSP by submitting a copy of your military sponsor's PCS orders.

Interagency Career Transition Assistance Program (ICTAP): If you are a displaced employee of a non-Department of Defense Federal agency, you may be eligible for special priority consideration under the Interagency Career Transition Assistance Program (ICTAP). ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. To be considered well qualified for this position, you must meet at least Best Qualified category rating under the How You Will Be Evaluated section. Federal employees seeking ICTAP eligibility must, upon request, submit proof that they meet the requirements of 5 CFR 330.704. This includes a copy of the agency separation notice, a copy of their most recent performance rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your ICTAP eligibility clearly on your application. Information about ICTAP eligibility is on OPM's Career Transition Resources website at

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