DoubleTree Alana Waikiki
1956 Ala Moana Blvd.
A Porter Valet with Doubletree by Hilton is responsible for greeting guests at the main entrance, transports guests vehicles, in a prompt and courteous manner to and from the parking structure using safe driving practices. Directs traffic at the main entrance to ensure the driveway is accessible at all times. Provides luggage assistance. Escorts arriving and departing gusts in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features. Provides directions tolocal attrctions, transporting their luggage. Processes all parking transactions and associated fees in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will it be like to work for this Hilton Worldwide Brand?
DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know theyll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What will I be doing?
As a Porter Valet, you would be responsible for greeting guests and processing all parking transactions and associatd fees in the hotel's countinuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
- Greet arriving and departing guests in a timely, friendly and efficient manner
- Retrieve guest items from cars, buses, vans and carts. Transport and deliver luggage/items to and from guestrooms in an expedient manner.
- Escort customers to accommodations.
- Promptly answers department telephone using positive and clear English communication.
- Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, vehicles in the hotel's care, etc.
- Maintain the driveway traffic flow.
- Respond to guest inquiries and requests giving accurate information regarding the hotel, services and attractions, etc. in a timely, friendly and efficient manner.
- Open car doors, unloads/loads luggage.
- Organizes and stores luggage as necessary.
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
Doubletree by Hilton
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