Responsible for upholding the knowledge of a plumbing professional. Responsible for providing superior customer service, achieving sales budgets in assigned area and merchandise maintenance. Has in-depth knowledge of products and related accessories specific to their plumbing trade and will provide customers with this knowledge. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Must demonstrate record of follow-up and attention to detail with their plumbing sales/work. Maximizes departmental sales by encouraging sales of related items and add-on sales as applicable to customer needs.
Candidate must be familiar with local codes and regulations. Has experience and knowledge in plumbing work. If not licensed or certified, applicant must have a minimum of 2 years experience at a wholesale or retail company specific to their trade. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Ability to interpret price tag and UPC information. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.