Responsible for maintaining retail operations at an optimum level. Supervises and leads people and building to include sales associates and retail leads and entire physical operations.
Complete retail operational requirements by scheduling and assigning one or more employees.
Set expectations, instruct, coach and identify training needs.
Interview, assist with hiring, evaluate and discipline employees.
Resolve workplace problems by addressing issues that impact employee performance and productivity.
Prepare reports by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Promote productivity by following up with employees on work results.
Maintain clean and safe work environment.
Build and maintain internal and external customer satisfaction.
Contributes to team effort by accomplishing related results as needed.
Perform the functions of Sales Associate when needed.
Maintain orderly operations of the store in the absence of the manager and assistant.
Contribute to team effort by accomplishing related results as needed.
Minimum Job Requirements
Education: High School Diploma or Equivalent
Experience: 2 years retail with POS and service experience, 1 year supervisor experience..
Specific Skills/Knowledge/Licenses: None
Essential Physical Abilities:
Lifting and carrying 30 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;
Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; standing for long periods of time;
Able to travel across a variety of surfaces (stairs, ramps, uneven terrain)
Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding, subtracting,
Communicating with the public, clear verbal and written.
Creating written communication
Completing written orders
Retail store environment, temperature varies, loud noises, occasional crowds
Seattle Goodwill - 20 months ago