IT Specialist (Internet)
Indian Health Service - Manlius, NY

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As an IT Specialist (Internet) in the Indian Health Service you will develop, maintain, and continuously improve interactive databases as well as static content for HHS web sites.

Who may apply:

Any U.S. Citizen (DE)

Excepted Service Examining Plan Candidates (ESEP) - Indian Preference

Merit Promotion Plan Candidates (MPP)

Veteran's Preference including Veterans Employment Opportunity Act Candidates (VEOA)

Commissioned Corps Officers: The USPHS Commissioned Corps Officers who wish to apply for this vacancy announcement must submit a resume and all other documents specified in this announcement.

- visit http://www.ihs.gov/JobsCareerDevelop/jobsAtIHS/ for more information on Who May Apply

The Indian Health Service is required by law to give absolute preference to qualified Indian applicants and employees who are qualified and suitable for Federal employment. The Indian Health Service (IHS) by law is committed to affording employment preference to American Indian and Alaska Native candidates who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. In other than the above, the Indian Health Service is an Equal Opportunity Employer.

Additional selections of candidates may be possible within 90 days from the date the certificate of eligibles was issued for this announcement, for filling additional or similar positions. However if there are no qualified Indian Preference candidates on the Certificate the vacancy must be reannounced.

If you are selected for this vacancy, you must undergo a fingerprint check. Fingerprint results must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints.

After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position.

The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.
    KEY REQUIREMENTS
  • U.S. Citizenship
  • Suitability for Federal employment determined by background investigation
  • May be required to serve a one-year probationary period
  • Relocation expenses will not be paid
  • As part of the pre-employment process, fingerprint checks are required
  • IHS - Operated Properties are tobacco free

DUTIES: Back to top
  • Maintains software applications for the purpose of implementing Agency public reporting initiatives.
  • Installs and converts databases to be included in content management applications.
  • Provides technical assistance, professional support, consultation and training.
  • Resolves issues affecting accessibility, user-centered design, information architecture, and usability of computer systems.
  • Continuously improves Web-based content and applications.
QUALIFICATIONS REQUIRED: Back to top Applicants may qualify for this position based on Education or Experience.
*Please note: If qualifying based on Experience, you must meet both the four IT competencies AND the specialized experience described for that grade.


IT Competencies if Qualifying Based on Experience For Both Grades :
1. Attention to Detail - Is thorough when evaluating Web-based content and applications for inconsistencies.
2. Customer Service - Assist office staff who require technical assistance; assess their needs, provide information, resolve their problems, and satisfy their expectations.
3. Oral Communication - Effectively communicates with end users to relay information or help gather information to provide technical support and instruction on IT related issues; and communicates with other IT specialists to troubleshoot application, software, and Internet issues.
4. Problem Solving - Identifies and researches technical problems; uses judgment to generate and evaluate alternatives, and to make recommendations to solve problems.

GS-09: Meet the four IT competencies and have one full year of specialized experience (equivalent to the GS-07 level in the Federal service) assisting in the management of data collection, information distribution technologies, and Web-based content and applications designed to explain and interpret the policies, programs and function of an organization; assisting in the maintenance, resolution and troubleshooting of defective devices, computer hardware and software, application programs, computer networks, and website issues. If qualifying based on education for this grade: possess an IT related master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks; or possess 2 full years of progressively higher level graduate education related to IT leading to a master's degree or equivalent degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit transcripts if qualifying in any part based on education.)

GS-11: Meet the four IT competencies and have one full year of specialized experience (equivalent to the GS-09 level in the Federal service) that included installing databases to be included in content management applications; designing, implementing, and evaluating Web-based content and applications that explain and interpret the policies, programs and functions of an organization; collaborating and advising stakeholders of IT project in the planning and managing of Internet-related efforts. If qualifying based on education for this grade: possess an IT related Ph.D. degree or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks; or possess 3 full years of progressively higher level graduate education related to IT leading to a Ph.D degree or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit transcripts if qualifying in any part based on education.)

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Degree requirements must be met within 30 days of the closing date of this job announcement and your transcript(s) submitted must reflect this.

Failure to provide any of the above will result in an ineligible rating.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For further information, click on foreign education .

Candidates must meet time-after-competitive appointment, time-in-grade (if applicable), qualifications requirements, licensure requirements, performance requirements, citizenship and suitability requirements, and any other eligibility requirements within 30 days of the closing date of the vacancy announcement.

HOW YOU WILL BE EVALUATED: Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. You are responsible for the accuracy of your application package.

For Competitive Applicants/All U.S. Citizens: Will be evaluated and rated under Category Rating and Selection procedures. Category rating combines the applicant's total qualifying experience and education/training into a single quality category. If you meet the basic qualification requirements, we will further evaluate your entire application package to determine the quality and extent of your experience, education, training, etc., for placement in one of the following categories:

1) Best Qualified - Meets the Minimum Qualification Requirements and excels in most requirements of the position;

2) Well Qualified - Meets the Minimum Qualification Requirements and meets most requirements of the position;

3) Qualified - Meets the Minimum Qualification Requirements, but does not possess the relevant competencies to a substantive degree.

A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless approval has been granted.

For Merit Promotion Applicants: Who meet the qualification requirements and are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

All applicants will be rated on the following skills and competencies:
  • Technical Competence in Information Technology
  • Planning and Evaluating
  • Technical Assistance

To preview the Assessment Questionnaire, click the following link: View Assessment Questions

BENEFITS: Back to top The Federal government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at http://www.opm.gov/retire/retire_jobseekers.asp .

OTHER INFORMATION: Indian Preference: If you are claiming Indian Preference for Federal employment, you must submit form BIA-4432 for verification and be found suitable for Federal employment. Form BIA-4432 can be found at:

http://www.bia.gov/idc/groups/public/documents/text/idc015598.pdf

Veterans' Preference: If you are claiming veterans' preference, you must submit appropriate documentation (e.g., DD214, VA letter, etc.). For more information on veterans' preference, click on: http://www.usajobs.gov/veterans.asp .

Career Transition Program: This program applies to Federal workers whose positions have been deemed 'surplus' or no longer needed, or an employee has been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must be rated 'well-qualified' or at a score of 85 and above. For information on how to apply and what documents to submit as an ICTAP eligible, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#intro

Selective Service: The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position. For further information concerning Selective Service requirements, please visit http://www.sss.gov/ .

HOW TO APPLY: Back to top Click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the on-line assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To return to your saved application materials, log in at: https://applicationmanager.gov/ and click on Vacancy 838310

If you cannot apply online, you will need to:

1) Print the instructions and questionnaire by clicking View Occupational Questionnaire

2) Print the 1203FX form to record your responses to the questionnaire.

3) Fax the completed 1203FX (all 6 pages but do not include a Cover Page for this document) to: 1-478-757-3144.

4) Print the Fax Cover Page and include with any supporting documents you fax (e.g., resume, transcripts, veterans documentation, etc.) to the same fax number above.

Please do not complete steps 1-4 above if you are applying on-line.

REQUIRED DOCUMENTS:
  • Your Résumé
  • Responses to the Assessment Questionnaire

Other Supporting Documents: (only submit if applicable to you)
    • Veterans' Preference documentation (e.g., Member Copy 4 of the DD-214, SF-15, VA letter)
    • BIA-4432 (if eligible for Indian Preference)
    • CTAP/ICTAP documentation
    • SF-50 - Notification of Personnel Action (if you are a current or former Federal employee)
    • Noncompetitive Appointment Documents
Indian Preference applicants - If claiming Indian preference for the first time, or if you have no previous documentation of preference, applicants must provide a completed copy of the current Form BIA-4432 (expiration date 11/30/2014), "Verification of Indian Preference for Employment in the BIA and IHS Only." The current form (expiration date 11/30/2014) does not need to be used if an older Form BIA-4432 is submitted with a signature that predates the expiration date on the form. Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA official of tribal enrollment records, documentation of lineal decent, state or academic records that document you posses one-half degree Indian blood from a tribe indigenous to the United States, as well as official records that establish your degree of Indian blood, such as census records. You must also complete the family history chart if necessary. (See the form for detailed instructions for the completion of the BIA-4432). Please contact your tribal enrollment officer or your local BIA Office for your most current form.

Current IHS employees with a BIA form on file in their Official Personnel Folder are required to submit a copy of that form with their application.

To obtain a BIA-4432 form, click here:

http://www.bia.gov/idc/groups/public/documents/text/idc015598.pdf

You may use the fax or upload feature to submit your documentation.

APPLICATION MATERIALS MUST BE RECEIVED BY MIDNIGHT (EASTERN TIME) ON THE CLOSING DATE OF THIS ANNOUNCEMENT.

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Indian Health Service's mission is to provide health care and related services for American Indian and Alaska Natives, as well as their...