****Sofitel America's requires all candidates to aslo apply at www.qhire.net/sofitel*****
•Must have 1-3 years experience as an events coordinator or Events Manager in a full service luxury hotel environment.
•Basic computer skills required including MS Word, MS Excel, and MS Power Point.
•Knowledge of Delphi is required.
•Hotel reservation systems knowledge is helpful.
•Clear, concise written and verbal communication skills.
•Strong customer service orientation and skills
•Excellent listening skills.
•Exceptional detail in follow-up
•Provides a professional image at all times through appearance and dress
•Follow company’s policies and procedures and is able to effectively communicate them to subordinates.
•Track record developing long term business relationships.
•Demonstrate ability to lead by example.
•Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts.
•Creates 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations.
•Thorough knowledge of sales techniques.
•Experience making presentations in front of groups.
•Instill a “can-do” attitude in employees.
•Must be able to think clearly, analyze and resolve problems, while exercising good judgment.
Able to remain calm and courteous in demanding situations
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