Storage Engineer (SAN) Remote Greater New York Area
Dell - New York, NY

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Systems Integration Advisor

This is a home based/remote position in the Greater New York Area

The Dell Global Services Delivery team Systems Integration Advisor is a regionally based systems integration specialist who primarily supports the implementation, integration, and deployment of Enterprise class storage products within customer’s Mission Critical environments. This role is responsible for on-site integration, installation, implementation, maintenance and repair of Dell Compellent Storage Arrays, Dell EQL Storage Arrays, Dell PowerVault Storage, Dell PowerEdge solutions, Force10, PowerConnect and other similar Multi-Vendor Solutions. The candidate for this position should be an experienced customer facing professional with hands-on experience across multiple SAN, storage, switching, operating systems, and software platforms.

This position will be remote based, meaning you will work onsite at our client sites nationwide. When not at a client site, you will work from your home office. The candidate should live in the metro area or commutable region of the market supported and have quick access to a major airport. Up to 75% travel to client sites as needed, will be required.

Candidate will demonstrate the ability to establish strong customer relationships, act as the customer’s trusted technical advisor, while exhibiting a superior consultative approach.

  • Responsible for the successful deployment of Enterprise hardware and software projects within the customer’s environment.
  • Experience and expertise across SANs, Networks, and multiple Operating Systems.
  • While not actively engaged on jobs, candidate will provide support for other delivery functions such as:
Identify, define, and establish technical best practices. Lead and/or acts as a team member on strategic organizational projects. Help establish strong relationships with partners, vendors, and sales.
  • Demonstrate ownership and the ability to drive issues to resolution.
  • Stay current with evolving technology trends.
Job Responsibilities:
  • Heterogeneous SAN/NAS deployments
  • SAN Maintenance and Upgrades (heterogeneous, layered apps)
  • Switch add/zoning expertise
  • Knowledge and understanding of Networking technologies and concepts
  • Data migration, replication, tools and methodologies
  • Backup production readiness experience (e.g. CommVault, NetBackup, Backup Exec)
  • Escalated break/fix troubleshooting
  • Expertise in SAN, Windows, Linux, VMware, Force10, Cisco, Juniper, Brocade, iSCSI, networking and Backup Technologies
  • Experience with Data Migration, Replication, methodologies and tools
  • Ability to travel to customer locations
  • Ability to work in a flexible schedule and react to business needs 24x7
  • Physically able to lift and move Enterprise hardware in our customer environments
  • Exceptional verbal and written communication skills
  • Ability to work both independently and within a team environment
  • Capable of effectively articulating Dell service value proposition to customers
  • Provide leadership during "critical situations" and demonstrate poise and professionalism
  • MCP, MCSE, RHCE/T, VCP, BCFP, and Cisco or other Networking certifications are a plus
  • 4+ years of related industry experience with Bachelor's Degree
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Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end...