The Admissions and Career Services Manager position serves as the first point of contact for prospective students interested in the Master of Accounting Program. As such, the manager must be well-versed in the mission, policies and procedures of the program as well as possess first class customer service skills. This position coordinates the admissions, recruiting and career management functions of the Master of Accounting Program and also provides administrative support to the entire program office. For Admissions, this position independently manages prospective student recruitment including event planning, social media, website management, application processing, interview scheduling, admission decision processing and data/budget management. For Recruiting, this position independently manages information meetings, prospective student recruitment programs, and alumni information meetings. For Career Services, this position manages logistics for the recruiter summer events, recruiter pre-interview events, recruiter interviews, mock interviews, and the career services workshops. This role also manages major MAC Program events such as Graduation, Orientation and the MAC Mentorship Program. This position reports to the Director of the MAC Program.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Essential Skills, Knowledge and Abilities
Strong self-management and time management skills. Ability to work effectively within a high-performing team. Strong customer service focus. Innovative problem solver. Good oral and written communication skills, including courteous phone manner and attention to detail when creating documents. Ability to handle multiple tasks and set priorities. Ability to coordinate group activities and implement office procedures. Must be results-driven, proactive team member who seeks innovative ways to continuously improve service delivery to all internal and external stakeholders. Experience with event planning required. Proficient in Microsoft Office suite and/or database programs (Word, Excel, Powerpoint, Access and Outlook). Must be able to adhere to all UNC -Chapel Hill FERPA policies and procedures. Proficiency with web page writing and maintenance, such as Sitecore Editing. Ability to work flex hours – some early mornings, some evenings and some weekends.
Bachelor’s degree strongly preferred.
Familiarity with university policies/procedures/process/cycles for admissions and career services. Understanding of admissions recruiting process. Experience working with graduate students and/or senior managers. Knowledge/experience of marketing/recruiting principles used in higher execution. Experience working in higher education. Fluent in UNC Systems including InDepth, AdmissionPros, ConnectCarolina, Simplicity and Qualtrics or be able to demonstrate similar database experience.
Special Physical and Mental Requirements
Requires some lifting and other physical activity related to event planning and administrative support duties.
Evening work occasionally, Weekend work occasionally