Executes cross location administrative support for Producer Solutions Officers using impeccable judgment and independent decision making for calendar prioritization; phone and email management; travel arrangements; operational support; and projects as assigned.
Exercises confidentiality and excellent time management skills; Multi-tasks with ease; Communicates professionally, both written and verbal; Ability to function professionally as a liaison between upper management and staff.
Ensures all administrative tasks are performed within established guidelines to exceed expectations for efficiency, quality, timeliness, professionalism and confidentiality while operating in fast paced and changing environment.
Screen phone calls, provide information and resolve highly confidential and
complex inquiries or issues that cross respective lines of business.
Schedules and maintains appointment calendar, meetings for one or more Officers.
Monitors Officer mail/emai, responds proactively to correspondence when applicable. Alerts key individuals of critical issues to ensure priority resolution and coordination of action steps.
Makes travel arrangements and prepares expense reports for reimbursement and maintains accurate record keeping systems.
Speaks and acts on behalf of manager regarding a variety of issues and topics that cross respective lines of business.
Conducts special projects for supervisor or ensures their completion through the support/leadership of others.
Independently takes necessary actions to compile and disseminate information to leadership and department staff
Independently composes correspondence of varying complexity and of a diversified and confidential nature
Coordinate, monitor and manage specific projects as assigned.
Performs other related duties as assigned by management.
Job Requirements Excellent telephone and skills with executives, customers, department colleagues, etc.
Excellent written and oral communication skills
Excellent organizational and multitasking skills
Proven ability to work independently and within a team environment
Ability to take proactive action, self starter, initiate and execute on tasks
Ability to work closely and effectively across multiple locations and with other Producer Solutions Administrative Assistants
Ability to learn and utilize business and technical related topics and leverage this knowledge in decision making and communication activities
Ability to maintain a high level of confidentiality is required.
Excellent PowerPoint skills for the generation and modification of customized presentations/projects
Excellent Word skills for the generation and modification of Word documents Excellent Excel skills to create and update spreadsheets as needed
Candidates must have 3 - 5 years administrative assistant/office management experience
Knowledge, Skills and Abilities:
Knowledge of Lincoln company policies and procedures desirable
Advanced knowledge of general office practices and procedures
Advanced knowledge of management practices and principles
Advanced knowledge of MS Office Suite products and Outlook, Internet search engines
Ability to prioritize, organize, coordinate, monitor work progress to ensure timely completion of work/projects
Ability to make sound decisions, use professional judgment and work in a fast-paced environment where ability to multi task is critical
Flexibility with schedule is required
Lincoln Financial Group - 2 years ago
Lincoln Financial Group is a diversified financial services organization headquartered in the Philadelphia region. With $150 billion as of...