Customer Service Agent
Delta Private Jets - Erlanger, KY

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We are currently seeking an entry-level customer service agent at the Fixed Based Operation (FBO). This position is for the Saturday through Wednesday, 6 AM - 2 PM shift. The pay is $9.27 an hour.

Duties and Responsibilities:
  • Perform both public and non-public contact positions which may include passenger interaction
  • Loading and unloading of luggage, golf clubs, and some freight
  • A/C cleaning, marshalling, and push back using tug assist or by hand
  • Operating motor vehicles including various fuel trucks with high cabins, shuttle van, and aircraft tugs
  • Assist with all operational aspects of the FBO
  • Maintain and strive to exceed customer services standards
  • Ensure customer satisfaction and good will in all areas
  • Provide various housekeeping items to maintain superior presentation of the FBO
  • Other duties as assigned
  • High School diploma or GED
  • Strong customer service skills
  • The ability to work evenings, nights, weekends, holidays, and in all weather conditions
  • Able to lift up to 75 lbs.
  • The ability to continuously bend and/or squat for aircraft operational hook up
  • The ability to deice aircraft using high pressure hoses
  • Excellent interpersonal skills

To ensure a safe environment for all, we require a drug screening, FBI fingerprinting check and a 10-year background check.

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