As a systems analyst II, Oracle Inventory, Global technology team, you will have an opportunity to be part of a high growth division within the Starbucks business. You will use your functional IT experience to work on new and sustainment initiatives. You will be responsible for designing and implementing 'best in the class' inventory management system across the Starbucks supply chain network, while having the opportunity to learn the CPG/Retail/Distribution/Manufacturing space as we continue to grow and build out our organization. You will be working with Starbucks supply chain and operations business in designing and maintaining Oracle Inventory interfaces for 3PL'sand warehouse management systems. You will be part of the team in designing 'Inventory health monitoring system' and transformation to Oracle Business Intelligence tool. You will be responsible for setting up new Organizations and inventory transactions set ups for new distribution centers or manufacturing locations globally. You will also have an opportunity to work together with Starbucks global Planning IT team and planning applications such as Oracle ASCP, Manugistics and Logility
This job contributes to Starbucks' success by applying knowledge of business requirements and systems technology to effectively support existing processes/applications while identifying, designing, and deploying enhanced process and technology solutions supporting the operational requirements and/or strategic initiatives of a specific business unit or function. Contributes to overall business requirements and provides process consulting on projects and sustainment initiatives of moderate scope and complexity. Participates in functional requirements and solution design activities across initiative teams, various Information Technology (IT) groups, and business stakeholders to collaboratively develop effective solutions. Leverages subject matter expertise to drive the resolution of more complex business technology challenges.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Gathers, analyzes, and documents business requirements to support the design and development of technology and/or process solutions
Leverages relevant process and technology expertise to propose appropriate solution options
Translates business requirements into technology solutions. Clearly defines and communicates targeted functional solution via functional design specifications. Verifies technical designs satisfy functional requirements.
Performs application configuration in support of solution delivery initiatives
Coordinates solution delivery activities with vendors as required
Participates in solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results.
Creates system and end-user documentation to support new system implementation, enhancement deployment, and incident management efforts.
Delivers training and performs knowledge transfer to team members as required.
Supports project initiation efforts by assisting in the definition of project scope and the development of work plans, estimates, and timelines
Production Support
Leverages subject matter expertise in analyzing and troubleshooting moderately complex system/user issues to drive resolution and determine root cause
Coordinates issue resolution efforts across peer support groups, technical support teams, and vendors as required
Effectively coordinates and communicates issues resolution with end-users
Correlates related production issues and assesses trends to identify broader improvement opportunities Extends technology support internationally to support global business operations
Coordination/Leadership
Effectively facilitates/negotiates through challenging situations
Interfaces across organization levels comfortably with internal business customers, technical support resources, and external business partners
May lead project teams or direct the activities of a given project phase
Supports the development of less-experienced analysts through coaching and mentoring
Supports team building and internal process improvement efforts
Qualifications
Summary of Experience
Diverse business experience - 5 years
Oracle Inventory - implementation, configuration, customization, production support - 3 years
Progressive experience in systems design, testing and implementation within a large, global organization - 3 years
Working in functional business area - 4 years
Analytical and problem-solving in a fast-paced environment - 3 years
Well rounded knowledge of adjacent systems including Order to Cash, Procure to Pay and Warehouse management and the ability to quickly apply technology solutions from lessons learned.
Relevant functional/business process experience in Inventory
Solution design, testing, and implementation experience
Production support, system maintenance, upgrades, and enhancement delivery experience
Required Knowledge, Skills and Abilities
Strong experience in supporting Inventory and supply chain operations - specifically supporting Inventory and planning teams
Experience in inventory and supply planning systems integration to ERP
Expertise in Oracle Inventory functionalities including Organization definitions, Transactions, Move Orders, ABC classification and Cycle counting
Familiarity of SQL and ability to utilize ad hoc query tools (i.e. TOAD, SQL Plus) to troubleshoot system issues
Familiarity of system development methodologies with experience throughout the full project lifecycle
Ability to identify/define technology solutions delivering required business capabilities
Familiarity /skill to objectively assess benefits, costs, and viability of proposed solution options
Familiarity of business process design and ability to drive process improvement initiatives
Ability to design and deploy reliable and scalable global technology solutions
Ability to develop clear, thorough functional design specifications that drive effective solution development
Familiarity of effective testing practices and methodologies
Ability to define and execute appropriate test scenarios to validate system solutions
Strong analytical and problem-solving skills
Ability to effectively utilize available tools and resources (internal and external) to resolve issues
Ability to work effectively in self-directed manner
Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training
Ability to help collaborate and drive consensus across a diverse group customers with conflicting priorities
Job
Business Systems
Primary Location
US-WA-Seattle
Schedule
Full-time
Starbucks - 10 months ago
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