medical receptionist- tuality healthcare
When it comes to community, everyone has a part to play.
For us, it's an honor and a duty to help those near us
receive the best medical care possible. That's why,
since our beginnings in 1918, we've worked hard to
provide quality, convenient care for our patients.
Throughout our growth and expansion, we have become a
strong community-governed, not for profit, healthcare
system. We take pride in our excellent quality of work
and all of our services provided, creating an atmosphere
that benefits our staff and patients alike.
At Tuality Healthcare we recognize that the foundation
for providing excellent care begins with recruiting
exceptional candidates and cultivating the talents of
our current employees.
Summary of Duties
Responsible for all front office tasks in the office
including but not limited to the following: Greets and
checks patients in and out. Answers telephone and
handles each call accordingly. Enters information into
computer. Handles insurance referrals and billing
problems. Schedules new and established patient
appointments on computerized scheduling system.
HIRING COMPETENCIES - skills & experiences the applicant
should bring to the job.
a) Demonstrates proper appearance and personal conduct
for the employee’s particular job.
b) Uses effective communication skills taking into
consideration body language, filters, listening,
paraphrasing, questions with customers of diverse ethnic
and cultural backgrounds.
c) Education: High school graduate or GED preferred
d) License: Current BLS certification preferred
e) Bilingual: Spanish and English preferred.
f) Demonstrates telephone skills and interpersonal
g) Demonstrates grammar, spelling and mathematic
h) Demonstrates good customer service skills.
i) Demonstrates organization skills.
j) Possesses knowledge of medical terminology.
PHYSICAL REQUIREMENTS:1. Percentage of Time Spent:
% of time
Lifting / Carrying
2. Physically Demanding Tasks:
Sits at desk most of the day. Lifts and carries supplies
weighing up to 15 pounds. Uses step stool to reach
charts. Repetitive wrist motion with computer usage.
Hillsboro Internal Med-96503 - 10 months ago