SUMMARY: The position is responsible for assisting store management on various operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Is a leader in customer service and satisfaction
Will take an active role in training and development of charmers
Provides prompt support to store management in assisting with store promotions and visual merchandising
Takes proactive role in carrying out all company policies and setting a good example for Associates
Ensures store maintenance, cleaning and appearance is up to company standards at all times
Maintains store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties
Handles minor customer complaints and issues, and knows how to escalate when needed
Charming Charlie - 30+ days ago
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