Under general supervision, at a developmental level, performs specialized duties in the research, analysis, and review of technical, legal, or procedural issues concerning all debt administered by the Department of Revenue; performs specialized collection duties involving in-state and out-of-state accounts referred to the various enforcement programs; analyzes the mainframe tax systems; ascertains the status of accounts, independently explains Department actions, policies, and requirements to taxpayers or their representatives; determines the total account balance and computes interest on all types of debt for collection purposes; negotiates feasible means of payment or refers cases to various enforcement programs; maintains and monitors account follow-up, initiates liens and monitors statutes; initiates corrective action when errors have been verified; accesses, analyzes and collects taxpayer cases in the Illinois Collection Systems (ICS) or in related PC systems; determines proper allocation of remittances; confers and/or prepares correspondence to debtor or their representatives; compiles and prepares a variety of reports; will be assigned other duties within the Collection Bureau.
Requires a bachelor's degree and completion of the Revenue Tax Specialist Trainee program or requires nine years supportive tax related experience, including completion of the Revenue Tax Specialist Trainee program. Requires working knowledge of current Illinois and federal tax laws, rules and regulations and out-of-state filing requirements; requires working knowledge of tax terminology, forms and documents utilized in the processing of tax returns and supporting documentation; requires working knowledge of methods and procedures used in compiling and recording statistical information, requires working knowledge of manual and automated files, procedural manuals and other related materials utilized in the research and analysis of tax returns and supporting documentation for compliance with applicable tax regulations; requires working knowledge of tax accounting theory, principles and practices, requires working knowledge of computer systems as related to the processing of various tax information; requires working knowledge of manual and automated office equipment; requires working knowledge of public relations principles and practices; requires ability to gain and maintain satisfactory working relationships with the public and other employees; requires ability to compose correspondence to taxpayers, their reps., and others. Requires a valid, appropriate driver's license and/or the ability to travel.
Work Hours & Location/Agency Contact:
Work Hours: 8:30 A.M. – 5:00 P.M.
Illinois Department of Revenue
Collections bureau/Field Compliance Division/District 13
9511 W Harrison Street
Des Plaines, IL 60016
A & R Shared Services Center
101 West Jefferson St. WIB Mail Code 5-110
Springfield, IL 62702
In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the State of Illinois Rutan interview process.
Current State Employees: Submit an Official Position Vacancy Bid Form and CMS 100 Employment Application to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. Current state employees seeking a promotion should also submit a CMS 100B Promotional Application to CMS (address found in upper right corner of CMS 100B form).
Non State Employees: Follow the HOW TO APPLY
How to Apply:
Only currently certified state employees may be considered for vacancies in this classification. A current promotional grade is required. Applicants must complete a Bid Form and CMS-100 employment application and submit it to the Agency Contact listed above prior to the end of the posting period. State employees without a valid promotional grade must also submit a CMS-100B promotional application to Central Management Services (CMS), Division of Examining and Counseling, Room 500 Stratton Building, Springfield, IL 62706. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Revenue Tax Specialist I:
Documents are in PDF format and can be viewed using Adobe Reader .
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.