One of the most recognized names in the industry, Hilton Hotels & Resorts continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
What will I be doing?
As a Bar Attendant, you will be responsible for upholding the highest quality standards for the beverage operation within our award winning Adelphi Steak House and Bar. You will work with your fellow Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner, including barista duties and pouring beers from our extensive range of tap and bottled beers.
Clean the beer lines and generally operate in a hygienic manner.
Understand RSA regulations and have a current RSA certificate.
Order stock in advance from the cellar.
Be able to make cocktails as requested.
Have good wine knowledge.
Understand menu content, any menu changes, and promotional activities.
Keep your service area clean, tidy, and well-prepared.
Efficiently manage the proper settlement of all customer accounts.
Answer guest queries in a polite and helpful manner.
What are we looking for?
Friendly, positive, energetic disposition *
- Bar Attendants serving Hilton Worldwide should maintain the attitude, behaviors, skills, and values that follow:
Committed to delivering exceptional guest service *
Motivated to learn new skills and techniques *
Smart and tidy, in appearance *
Positive and willing to participate on a team and work with a winning attitude *
Excellent communication skills in the local language *
Flexible, reliable, and responsive to a range of work situations *
Prepared to manage a variety of customer types, inquiries, and complaints *
Knowledge of alcoholic beverages and mixing of drinks *
Previous food hygiene experience *
Electronic ordering systems experience *
Cash handling experience
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an team member you will become a member of Hilton Rewards which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
The Parmelia Hilton Perth was the 2012 winner of the National AHA Award for Outstanding Achievement in Training
Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,200 hotels, resorts and...