This CSR will be responsible for day to day sales on phone and over the counter sales. This person will also maintain inventory.
Providing our customers with the best possible service and value we can with the goal of "Total Customer Satisfaction" including answering customer questions, taking and entering orders into UNITY, following orders throughout process communicating any changes to customers, and following up with customers to ensure their needs are being meet and exceeded. Being the "Go To Person" for our customers when they have questions on products, inventories, and order statuses. Actively projecting a positive image of the Company and the entire 'TEAM" at service center to help build and strengthen both external and internal relationships.
Required (Basic) Experience & Education:
High School diploma or GED.
Required Competencies & Other Skills:
Customer Service skills including listening, communicating, both written and oral.
Must be able to work independently with good organization skills and accuracy. PPG background is key. Good computer skills are very important. Must be able to maintain safe work environment and overall safety responsibilities will be most important.
Preferred Experience & Education:
2 years in lawn care or turf profession is preferred. AS or BS in Horticulture or agriculture related curriculum is preferred.
Preferred Competencies & Other Skills:
Applicant must be able to work flexible hours, including Saturdays.
Percentage of Travel:
Land O'Lakes, Inc. offers a competitive compensation and benefits package, including medical and dental insurance, retirement savings account, tuition reimbursement, PTO, paid holidays, and employee development opportunities. Land O’Lakes, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Land O’Lakes,Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.
Land O 'Lakes, Inc. - 2 years ago
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