The Quality Training & Methods Coordinator (QTM) will join our operations in Lebanon, NH or on West Coast US as a remote employee. Your responsibilities will include, but not be limited to:
•Data collection and implementation processes as assigned which standard and where local specific knowledge is required;
•Fine-tune and improve source data format and technology;
•Monitor and document product benchmarks;
•Execute quality checks, both of in-office and on-field of Source Material, output of the Data Collection Team, deliverables from 3rd party data suppliers, database (audits), and create related documentation;
•Cooperate with project manager to apply TomTom procedures, methods & specifications for the assigned activities and to produce Project Descriptions and Project Instructions in order to assure defined quality requirements and meet customer expectations.
•Set-up training programs in order to assure the knowledge in the operational teams and Data Partner Company within the QMS framework;
•Implement and continuously improve the ISO/TS Quality Management System to its full extend in the department;
•Drive continual improvement of methods, documentation and tools related to Database processes and QMS improvements;
•Push (cross departmental) initiatives to come to better Database & Products;
•Monthly qualitative reporting for Data Sourcing activities;
•Respect KPI’s related to the database program realisation;
•Respect of deadlines in incident handling.
•BS Degree or relevant years of experience, minimum, Geography
•Good knowledge of GIS software
•Strong experience working with MS Office Applications, ArcGIS (ArcGIS Server, ArcSDE & extensions), MapInfo, NetCAD, GeoMedia, AutoCAD
•At least 2 years in same or similar position (QTM or Quality Analyst),
•Knowledge of Maps technical processes and associated tools, software and specifications
•Organized and deadline-oriented
•Analytical ability for complex technical issues
TomTom Content Production Unit (CPU) sets the standard for delivering fresh, accurate navigation content and routing intelligence to all parts of the TomTom Group. Our work allows the TomTom Group to deliver compelling new applications and our products drive product differentiation and provide our customers with a competitive advantage.
TomTom - 19 months ago
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