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The Finance Center Specialist, in collaboration with the Finance Center team, uses a proactive/collaborative approach, technical expertise, automated tools and various aspects of the financial management system to provide outstanding customer service to the Dartmouth community with emphasis on timeliness and accuracy. The Finance Center Specialist analyzes and processes transactional requests received within the Center via a variety of methods.
Skills & Knowledge:
Ability to effectively communicate to all customers and staff with strong customer service and listening skills. Advanced problem solving, resolution and analytical skills and the ability to prioritize and manage time. Able to work under pressure of time constraints and ability to multi-task. Projects a professional image and use proper telephone and e-mail etiquette. Excellent data entry skills and attention to detail. Working knowledge of federal/state payroll/employment regulations, typical HR/Payroll policies & procedures. Demonstrated proficiency in the Microsoft Suite, FileMaker Pro, the Internet and e-mail etiquette within a Windows environment. Excellent keyboarding/typing skills. Possesses basic math skills (addition, subtraction, division, multiplication, percentages). Adaptable to change.
Two years of customer service, payroll/hr processing or other directly related experience. Team/collaborative approach customer service experience preferred. Experience with data entry, College financial management systems, and the Microsoft Suite, is preferred. Or, a combination of experience and education.
High school diploma required. Additional training in customer service helpful.
Regular Full Time
Link to Position Description: Not available for faculty positions
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Contact name of the individual who will be receiving/viewing the resumes,cover letters, etc.
Sally B. Dunham
Special Instructions to Applicants:
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Internal Use Only