The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services. A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided. The PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures for billing and account management. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate: 11.54
Benefits Eligible: No
Shift Details: Need to be available Monday to Friday from 8:30am to 5:00pm.
Additional Details: PRN position. No guarantee of hours. Working hours each week may fluctuate from 0 to 40 hours.
Two or more years of customer service experience
Key boarding experience
Demonstrated good interpersonal, written and verbal communication skills
Hearing / Listening, Manual Dexterity, Seeing, Speaking
Experience in a professional office setting
Prior billing or collections experience
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
Intermountain Healthcare - 2 years ago
Intermountain Healthcare is an internationally recognized system of 22 hospitals and a full range of medical services, multi-specialty...