Reports to: Business Operations Manager
Shift: 4:30pm – 1:00am, Monday – Friday
As a Business Operations Engineer , you’ll be uniquely positioned as a gatekeeper of Enova’s business critical systems; creating and maintaining stability in a multitude of ways. Our BizOps engineers monitor business processes related to back-end systems and front-end services to ensure they are functioning correctly. You’ll therefore work closely with all facets of the business and technical teams, performing root-cause analysis, implementing fixes for workaround requests, and continuously taking on ad hoc projects to improve system performance. Since the BizOps Engineer’s job is vital to Enova’s business, you must be on call 24×7 for critical situations and support.
You’ll quickly find that on this team, there’s never a dull moment. As a Business Operations Engineer, you’ll be at the core of the business and always on your toes. You can expect consistent growth and opportunities to gain a wealth of knowledge in IT, Development, and Operations. Day to day work typically involves monitoring systems and processes across multiple products and services, resolving customer account and system issues, confirming and reconciling bank files and returns, and creating/updatin. For example, if defaults look off in the UK business, a sub-set of customers aren’t able to complete their applications, or debits aren’t generating in the US, we’re the ones who find out what went wrong and how to fix it on a time sensitive deadline.
All in all, an exceptional BizOps team is vital to our company. We enjoy our coworkers, ensure the stability of Enova’s business, and continue to work on challenging problems. If this is the type of position you’re seeking, keep reading and apply!
Minimum Bachelor’s degree in Computer Science, Engineering, or related field
At least 6 months to a year of professional working experience, either through a postgraduate position or undergraduate internships
Excellent written and verbal communication skills
Able to quickly write useful and efficient SQL queries
Experience with Linux
Proven ability to learn new technologies quickly and build upon that knowledge constantly
Superior analytic and logic skills
Detail-oriented and accurate – including the ability to control quality under tight time constraints
Able to work independently and handle multiple tasks at the same time
Proven experience communicating on a technical and non-technical level
Able to self-manage projects and drive to completion by set due dates
Experience with PostgreSQL and/or Ruby on Rails
System Administration or Application Support experience
Experience utilizing a ticketing system
Understanding of delivering financial services through the Internet
Enova Financial - 19 months ago
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