Job Purpose:
Generates revenue by making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts.
Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.
Duties:
Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the hospital in court cases.
Initiates claims against estates by monitoring deaths and unpaid accounts; informing legal department to act on probate and estate issues; following-up with clerk of court.
Secures outstanding balance payments for care of hospital employees by establishing payroll deductions; obtaining signatures for automatic transfers,
Secures obstetrical payments by interviewing and obtaining information from pre-delivery patients; establishing payments due prior to delivery; sending monthly statements.
Maintains work operations by following policies and procedures; reporting compliance issues.
Maintains quality results by following standards.
Protects hospital's value by keeping collection information confidential.
Updates job knowledge by participating in educational opportunities.
Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
Enhances billing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Legal Compliance, Quality Focus, Productivity, Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information , General Math Skills, Resolving Conflict, Litigation
Monster - 11 months ago
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