DIR CEN BUS OFF -PAT FIN SVS
Elliot Hospital - Manchester, NH

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Elliot Hospital, a leader in healthcare, is dedicated to providing its community with excellent
services offered with dignity, caring, and respect.

Director of Central Business Office / Patient Financial Services

This Director position reports to the Vice President of Revenue Cycle for Elliot Health System (EHS) in Manchester, NH. The candidate will serve as the Director of the Hospital Patient Financial Services and the Professional Consolidated Business Office. The candidate will hold an operational and strategic leadership role in a high-profile group tasked with maintaining and improving revenue realization results by controlling patient collections and third-party payer revenue. Also responsible for developing department standards, coordinating with all facets of the revenue cycle, proactively managing the billing process, maintaining positive and strong internal client relationships, advocating for the health system with third-party payers, developing a thorough understanding of systems, processes and payer specific reimbursement mechanisms and billing requirements, contributing in the proactive identification of opportunities for revenue cycle improvement and enhancement, and providing hospital and practice management with interpretation of standard operational, billing and budget data on a monthly basis. The position will also play an active role in the development of the enterprise wide revenue cycle strategy that aligns with EHS’s core mission and is supportive of the overall organizational strategic plan, goals and objectives.

The ideal candidate will possess excellent communication and interpersonal skills, assisting individuals of all levels in the organization, including patients, in discussing and resolving patient account concerns are required. Bachelor’s degree in Business, Finance, Healthcare Administration or Management required. Master’s degree in Business or Healthcare Administration preferred. A minimum of 6-8 years’ experience in similar management position in the healthcare industry required. Experience in a similar management position with a large hospital, health system or academic medical center preferred. CPAM preferred. Software/Hardware: Strong PC skills (e.g., MS Word, Excel, PowerPoint, Project, and Visio) and system experience.

Come join us ~ careersatelliot.com or e-mail Bnadeau2@elliot-hs.org with your resume.

Elliot Health System is an Equal Opportunity Employer and an Affirmative Action Employer.

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Elliot Health System provides medical care to southern New Hampshire. The health care organization operates Elliot Hospital, an acute care...