Consultant- Risk Tech
Bank Of America - Charlotte, NC

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Perform initial diagnostics and debugging (technical triage) of application issues on midrange systems, database platforms, and the tools that manage these platforms. Including by not limited to command and shell scripting.

Keep to a schedule, make tight deadlines, work timely and independently. The expectation is that this person will perform day to day operations keeping the system healthy

Manage a production support desk, create reports on user calls, batch issues and status, escalate when items are not addressed (this is a critical day to day task)

Create Change Requests and do necessary release approvals follow up

Implement releases by self and also with other operational teams

Timely and accurate user notifications.

Assist with report to support monthly metric reporting.

Coordinate and perform Disaster Recovery test.

Assist with gathering of sox/audit evidence.

Prioritize and engage management in situations when prioritization is a challenge

Provide the access to application as required by following standards and procedures

Lead meetings, know all parts of a meeting

Maintain and modify procedures and procedural documentation

With assistance the interpretation and application of critical security, regulitory, privacy, and compliance policies on a daily basis

***This is a complicated, diverse, and challenging role if this is a concern look eleswhere.


Required Skills:
2+ years of Unix scripting or development

2+ years of Usage of version control

Knowledge of midrange operating systems

2+ years of Change Management or Incident Management or Database Experience working in a Large technical environment

2-7 years of progressive responsibility

***Experience in a role where the use of judgment was required

Desired Skills:
Self motivated/Self starter

Database knowledge a big plus

Understanding of technical infrastructure

Understanding of Object Oriented Programming

Understanding of scheduling tools (ie: Autosys)

Excellent business and technical communication skills

Good planning/prioritizing skills

Good knowledge of batch concept

Experience in a production support environment

Experience with process improvement

Experience working in a complex technical environment

Experience as a team leader

Project management or implementation management

DETAIL oriented with dogged follow-through

***Experience with a Big4 Consulting firm

Bank of America - 14 months ago - save job - block
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...